JForex Web Troubleshooting

This article provides solutions for the most common technical issues with JForex Web.

803 Client Access Reject

Problem description

The login window returns 803 Client Access Reject.

803 Client Access Reject


You are trying to access the trading platform from the wrong entity (Dukascopy Bank instead of Dukascopy Europe and vice versa).

Access the trading platform from the correct entity.

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