Troubleshooting
This article provides solutions for the most common technical issues with JForex Web.
803 Client Access Reject
Problem description
The login window returns 803 Client Access Reject.
Solution
You are trying to access the trading platform from the wrong entity (Dukascopy Bank instead of Dukascopy Europe and vice versa).
Access the trading platform from the correct entity.
The information on this web site is provided only as general information, which may be incomplete or outdated. Click here for full disclaimer.
