Contact Us

Feel free to reach out to us for inquiries, feedback, or assistance. Our dedicated team is here to help you and ensure your experience with us is smooth. We value your input and look forward to hearing from you.

Support chat

Engage in real-time communication with our support team via live chat

Send us a message

Easily connect with us by sending a message through our user-friendly contact form

Call-Back Request

Request a call-back at your convenience, and we'll reach out to you promptly to address your queries or concerns

Report an Issue

Encountered a problem? Help us improve by reporting any issues you come across

Phone lines

Clients support (24h): +41 22 799 4888
Live trading (24h): + 41 22 799 4848
Trading clients support (24h): + 41 22 799 4838
Fax: + 41 22 799 4880
E-mail address:

For clients security and to ensure quality of service, please note that phone conversations may be recorded.

Your requests may be served by employees of Dukascopy Group located in or outside Switzerland.

Address

Dukascopy Bank SA

Route de Pré-Bois 20
ICC, Entrance H
1215 Geneva 15
Switzerland

 

To learn more about Dukascopy Bank CFD / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
For further information regarding potential cooperation,
please call us or make callback request.
To learn more about Dukascopy Bank Binary Options / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
To learn more about Dukascopy Bank CFD / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
To learn more about Crypto Trading / CFD / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
To learn more about Business Introducer and other trading related information,
please call us or make callback request.
For further information regarding potential cooperation,
please call us or make callback request.