How to request unlinking?

To unlink your Dukascopy account from a crypto-exchange, submit a request to [email protected], indicating:

• reason for unlinking
• crypto exchange name

Unlinking will remove wire deposit and withdrawal currency restrictions.

COOLDOWN PERIOD

Before your account will be unlinked, a cooldown period will apply:

• 1 month, if the turnover for buying and selling crypto was less than 1000 EUR
• 3 months, if turnover for buying and selling crypto was equal or greater than 1000 EUR