How to request unlinking?

To unlink your Dukascopy account from a crypto-exchange, submit a request to [email protected], indicating:

  • reason for unlinking
  • crypto exchange name

Unlinking will remove wire deposit and withdrawal currency restrictions.

COOLDOWN PERIOD

Before your account will be unlinked, a cooldown period will apply:

  • 1 month, if the turnover for buying and selling crypto was less than 1000 EUR
  • 3 months, if turnover for buying and selling crypto was equal or greater than 1000 EUR
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