Reviews

Are you experiencing any difficulties? PLEASE LET US KNOW!

Our customer service team will do their best to make it right for you. Just send us a message using a button below:

DO you have any feedback? Share it!

Whether you are enjoying everything or would like to improve something, we would be grateful for your feedback! Feel free to share your comments directly with our team or on one of the review portals.

Your reviews

  • , Canada

    The best forex broker in my opinion

    I have been with them since 2010 over 13 years. Incoming and outgoing transfers completed without a glitch. Some tranfers have been around 10 k. Never had an issue with withdrawals recieved usually the same business day or the next. Prices are fair and orders are executed promptly if the prices hit your target or stop. I have received positive slippage some times in the amount of 40 pips or more. Most brokers will only slip you on the negative side but not the other way. Rest assured real professional broker with swiss regulation not a bucket shop. I would not trust my funds or trade anywhere else.

  • , Mississauga, Canada

    JFOREX4 - Dukascopy - Best trading platform.

    I am using Dukascopy for many years, Some cool things about JFOREX platform:
    It works on MacOS, Windows and Linux. I use first two.
    Latest version of the platform is better and better every day. I do have premium subscription TradingView. Also great platform, but JFOREX if you do Java language is more powerfull, almost no limitations.
    Trade execution is instant. Data stream stable. All you need to start trading and enjoy.

  • , Lisbon, Portugal

    six months without any problem so far..
    maybe a little issue, their customer service response take much time than usual
    Mar 3, 2020 - 5 Stars i am new for using it but so far speed & tools are good
    highly recommended to try it
    i will update my review later

  • , Cambs, United Kingdom

    I have simply never had a problem with Dukascopy, Swiss efficiency! I use the Jforex platform which is rock solid and constantly being improved. When I have a tech question I get a well thought out answer... The only pain is getting the account open in the first place, expect to have to produce a dossier of detailed information but even this is reassuring.

  • , United Kingdom

    Dukascopy's own JAVA API has allowed me to implement every algorithmic strategy conceived. It is clear, precise and adaptable.

    I have found Dukascopy to be helpful, honest and transparent.

  • , Namur, Belgium

    DUKASCOPY electronic platform is very intuitive: easy to understand how it works giving beginners the comfort for trading.

    JForex platform has a high level of liquidity, accuracy and speed.

    And last but not least, DUKASCOPY offers a strong regulation that guarantees my money and my personal data.

  • , South Island, New Zealand

    The trading platform is awesome and it's a nice way to open a bank account in Switzerland. Highly recommended, love it.

  • , Hungary

    The most reliable ECN forex, cfd broker. The costumer service was well. The platform is better then either. I recomend it for everyone!

  • , Ukraine

    Excellent service for trading and a wide selection of instruments for investment strategies. In today's economically difficult situation, I do not consider commissions too high. Perhaps the web-portal is a bit overloaded with graphic elements.

    Sincerely, RomanKh.

  • , Morocco

    I have a real account with Dukascopy since October 2018 and I really enjoy trading on its flagship platform (JForex). I deeply recommand this broker for every one who is looking for a honest and serious broker.

  • , Azerbaijan

    I am with this broker for 6 years. I have been improving myself by participating in this brokers contests. unfortunately they stopped most of the contests since 2020.
    I am very satisfied with the broker because they always make their best to help. Never make problem. Withdrawing money takes almost a minute. You just should keep in mind that withdrawing money from trading account with open trade should be approved by human. if you have open trade, It may take up to 48 hours, especially if you do it on weekend. I find their commissions high but probably it is the cost for good service.

  • , Uganda

    The best platform for algorithmic trading. I believe that Java is the best coding language for traders. Dukascopy has done well to maintain JForex. You can do alot with the JForex platform.

  • , Lebanon

    I am from Lebanon, and i have been using this service since 2018, verification was little hard at first but i had to to provide all required documents, I use their metatrader platform,

  • It's trading safely,
    transparency ,great technical tools.
    very professional team,
    Really impressive.

  • Dukascopy are
    a good broker, I feel safe
    with a Swiss banking
    license not had any problems

  • , Slovenia

    I've been with Dukascopy Bank since 2013 and have never looked back.
    Their secure and reliable JForex trading platform includes, in my opinion, everything what a typical retail trader needs for successful trading.
  • , Saudi Arabia

    Real bank , real market forex !
    I deposited a large amount 50k
    I did not encounter any problems.
    Thanks Dukascopy

  • , Russian Federation

    Ease to use platform. Great strategy development based on Java programming language. Convenient historical tester and 1-click remote run of your strategies.

  • , Argentina

    I have been working with Dukascopy since 2010. The client service has always been excellent. As a programmer and trader I think that the platform is the best in every way.

  • , Bulgaria

    I've been using Dukas for over 5 years, never had any issues with money withdrawal. Platform is updated regularly with needed features. I haven't found a broker with the same high level of performance.
  • , Nigeria

    Good, reliable and excellent ecn forex broker, i trade forex with the forex broker for many years till now and i recommend dukascopy for quality customer service , unique trading platform for trading, transparent pricing environment for all traders, instant
  • , Switzerland

    Dukascopy is doing the max for their clients. They expanded their product portfolio in the years and also the trading plattform is really grown up. I mostly trade Forex markets.

  • , United Kingdom

    Very good forex broker Service use: LiveLength of use: over 1 Year I have't problems with Dukascopy Bank on the last few years. Quick executions, low spreads and in my opinion fantastic platform with option of programming (code and/or visual).
  • reliable trading platform It's a great platform which has flexible access to all trading tools and very easy to deal with and the most important thing it can be customized as much as you could imagine. and last but not least, the connection to servers is reliable.

  • Great broker. Very good charting software for both windows and Mac. Endless indicators and very customisable setup. Online trading platform in webbrowser is not as advanced but still very good and practical and I use it every day.
To learn more about Dukascopy Bank CFD / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
For further information regarding potential cooperation,
please call us or make callback request.
To learn more about Dukascopy Bank Binary Options / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
To learn more about Dukascopy Bank CFD / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
To learn more about Crypto Trading / CFD / Forex trading platform, SWFX and other trading related information,
please call us or make callback request.
To learn more about Business Introducer and other trading related information,
please call us or make callback request.
For further information regarding potential cooperation,
please call us or make callback request.