Why cant start java platform

Seriously what is wrong with Dukascopy java platform. 3 times out of 5 is says unable to lunch and thats after 20 min it tries to start. Even if it does start it takes min 20min to do so??? 20min seriously Dukascopy?

I have been limited to use only web platform as cant use this java S***
I have been deleting temporary system files, but this only worked few times. No working for me any more.

Does anyone have the same issues?

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3 Dec. 2015 by

orto leave comments

Answers: 4

Best Answer

You can do the following:

1. Make sure you have the latest version of Java: https://www.java.com/verify
2*. Make sure ports 80, 443 and 10443 are opened for outgoing TCP/IP connections.
3. Clear Java cache: Java Control Panel -> General -> Settings -> Delete Files
4. Click "File -> Workspace -> Restore Default" in JForex platform to restore it to default settings.

If the problem persists, you can try and:

1. Use Java console to try and pinpoint the issue: Java Control Panel -> Java console > Show console
2. Send an issue report to [email protected] Provided information shall include: computer specifications, OS version, Java version, trading account username, screenshots, issue description.



*You can check ports 80, 443 and 10443 by clicking on the below links:

http://www.reuters.com/
https://www.dukascopy.com/
http://portquiz.net:10443/

If the links work for you then your ports most likely aren't blocked (unless opened for web browser only).

But it's best to inspect Java console log to determine whether JForex client connects to Dukascopy server.

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4 Dec. 2015 by

Ivolux avatar
Ivolux 4 Dec.

where do I check the ports? On java control panel?

al_dcdemo avatar

Please recheck the answer that I've amended above.

orto leave comments

You can try using Platform JForex. Very good use. Powerful.

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4 Dec. 2015 by

Ivolux avatar
Ivolux 4 Dec.

I`m talking about jForex platform.

orto leave comments

Эта проблема в большей степени лично Ваша чем остальных трейдеров.
Во первых необходимо следить за обновлениями java.
Во вторых если после удаления "временных файлов" у Вас все работает, значит Вы устранили проблему у себя ( у вас мало дисковой памяти под временные файлы и т.д. ), то есть организация Вашего рабочего места ( Вашего компьютера ) в некоторой степени требует Вашего постоянного внимания. Переустановите операционную систему, выделите больше свободного места под временные установки, удалите все лишнее наконец. Поверте, что правильный подход избавит Вас от этих проблем ( сам был в подобной ситуации ).

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10 Dec. 2015 by

orto leave comments

instead of using java - JFOREX PLATFORM

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19 Jan. 2016 by

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