The European Securities and Markets Authority (ESMA) is a European Union financial regulatory institution and European Supervisory Authority located in Paris.
Only Financial Institutions based in the European Union are affected by the decisions of ESMA. Above mentioned restrictions will therefore apply to Dukascopy Europe based in the European Union, but will not affect the offer of Dukascopy Bank based in Switzerland and that of Dukascopy Japan based in Japan.
|Entity||Dukascopy Bank||Dukascopy Europe||Dukascopy Japan|
|Major currency pairs||up to 1:200||up to 1:30||up to 1:25|
|Non-major currency pairs, gold and major indices||up to 1:200||up to 1:20||up to 1:10|
|Commodities other than gold and non-major equity indices||up to 1:100||up to 1:10||not applicable|
|Individual equities||up to 1:10||up to 1:5||not applicable|
|Cryptocurrencies||up to 1:3||up to 1:2||not applicable|
Dukascopy Bank does not open accounts for the residents of the following countries: Cuba, Iran, Japan, Myanmar, North Korea, South Sudan, Sudan, Syria and the USA.
Dukascopy Europe does not open accounts for the residents of the countries in this list
Dukascopy Japan opens accounts only to the residents of Japan.
Yes, Dukascopy Bank has the obligation, like all banks and securities dealers in Switzerland, to sign the "Convention of Swiss banks and securities dealers regarding the insurance of deposits" and therefore is a member of esisuisse. Clients' deposits booked at the Head Office of the bank in Switzerland are therefore insured up to CHF 100'000 per client (and per bank). You will find all information related to the deposit insurance scheme at www.esisuisse.ch.
Dukascopy Bank welcomes all types of clients: individual/private clients and financial institutions such as banks and investment funds.
Opening an account with Dukascopy Bank is easy, fast and paperless. You shall start by applying online through Dukascopy Bank's website. Then you will receive further guidance by email for identifying yourself and accepting contracts online. If you use video-identification you can normally open your account and start to trade within same day.
Individuals wishing to open a joint account and legal entities: after online application through Dukascopy Bank's website, such applicants receive by email account opening documents in PDF format to be printed out, signed and sent to us in original, by post mail. All signatories on joint accounts and accounts of legal entities need to prove their identity by either showing a valid identification document (passport, national identity card, driver's license, etc.) during a meeting in person with a Dukascopy Bank's Account Manager or by sending us by post mail a certified copy of an identification document (click here to read how to get a valid certification). They also need to prove their residential address by sending us a simple copy of a utility bill.
Once the online application, identification and contract acceptance have been completed, we check your account application and open your account if all is fine. At opening of your account you receive transfer instructions. You can also fund your account by payment/credit card.
No, account opening documents are only to be accepted online by simple clicks, unless you want to open a joint account or an account for a legal entity.
You may get a certification from the following persons/entities/offices:
Should you have any questions or difficulties in providing certified copies, please contact your Relationship Manager at Dukascopy Bank.
You may fund your account through wire transfer, debit cards (Maestro, Visa Electron), credit cards (MasterCard, Visa), and bank guarantees but we do not accept cheques and bank notes. Please find more information under the Funding facilities section of the website.
Login and temporary password are sent to new clients via email during the day in which the account has been activated.
The PIN code is sent via SMS on the registered mobile number after temporary password as changed to the permanent one. In case you do not receive your PIN code, please call Dukascopy Bank's Trading Support Desk. Normally Dukascopy Bank sends login credentials when it receives client funds and necessary documents / KYC information.
Prices offered on the SWFX are a combination of liquidity provided by the traders placing BID and OFFER orders on the SWFX marketplace (internal liquidity providers) and major banks, brokers and other marketplaces (external liquidity providers). The combination of internal and external liquidity providers allows clients to benefit from narrow spreads and deep liquidity. Clients of the SWFX marketplace can choose between consuming liquidity, by using standard orders and providing their own liquidity (acting as market makers) to other traders, by placing BID and OFFER orders. Together with other clients and external liquidity providers, Dukascopy Bank may add its own liquidity at SWFX' prices.
Notwithstanding the fact that the SWFX - Swiss FX Marketplace is an ECN, Dukascopy Bank is the counterparty of all its clients' trades executed on the SWFX. Dukascopy Bank sends orders to the interbank market in its own name for its own needs such as hedging exposures and/or testing validity of prices received from liquidity providers. Not all clients' trades necessarily result in hedging orders sent to the interbank market by Dukascopy Bank. In particular small trades cannot be hedged with external counterparties and therefore could hardly be executed without Dukascopy Bank's liquidity, since external counterparties may not accept trades under a certain minimum size. Also, to date, trades on binary options cannot be hedged. Dukascopy Bank hedges clients trades fully, partially or not in accordance with its hedging technology, needs and banking regulation.
Dukascopy Bank cannot guarantee that no conflict of interest may exist. However, clients of Dukascopy Bank are protected against unfair trading practices by the following protections:
Yes. An ECN trading environment is generally defined by the addition of the following attributes: existence of a marketplace where traders can trade with each other, displaying of the market depth including clients' place bid and place offer orders, variable spreads, fast execution of trading orders with no dealing desk, competition between various bids and asks placed on the marketplace and same price feed for all clients. The SWFX - Swiss FX Marketplace is an ECN sinces it meets all these conditions.
The SWFX - Swiss FX Marketplace is the name of the ECN trading technology built, owned, exploited and continuously improved by Dukascopy Bank.
Yes, all accounts have direct access to the SWFX - Swiss FX Marketplace. Access to the SWFX ensures that all clients are trading on the same price feed and liquidity independently of the size and type of account.
No. Our negative answer means that all trading orders are executed fully automatically by the trading system. Order execution is STP (Straight-Through Processing) without any human intervention. In case a client places an order by phone, the order is entered manually into the trading system by the Trading Support Desk for automated execution.
The 'Stop Loss Level' function provides traders with possibility to automatically close all positions beyond a certain drawdown level of equity.
The function is located in the Portfolio section of the trading platform or in the client reports area. All open positions will be closed, all pending orders will be cancelled and trading blocked if the equity on the account becomes equal to or less than the 'Stop Loss Level' set by the client. Please beware that equity on the account after the closing of all open positions might be lower than the 'Stop Loss Level', depending on market conditions.
The trading platforms give traders the option to limit or fully exclude slippage on all market orders. Please beware that decreasing tolerance to slippage increases probability of order rejects.
Dukascopy Bank guarantees the execution of Stop Loss orders. However, during fast markets or gaps, there is a risk of large slippage.
When entering a conditional order you should pay attention to the current market price, the desired price and inequality sign (≤ or ≥) that you set up in your order. If the order price condition corresponds to the current market price then the order is executed immediately.
Example: current market price EUR/USD 1.3010, your conditional order is Buy if ≥ 1.3005. In such case the order will be executed immediately.
Market order is an order to buy or sell an instrument at current market price. Market orders are executed according to bids and offers available in the market depth, which indicates volumes available for each price level. When a trade is placed at market and the order amount is larger than the volume available at the price displayed on the platform (best available price), the execution of the remaining amount is split according to next levels of the market depth. For market orders, a maximum slippage value is applied by default unless a slippage value is set by the trader. Should the market price slip more than the specified level, the market order will be automatically rejected without further resubmission.
These orders allow traders to act as liquidity providers by placing individual bids and offers right into the SWFX - Swiss FX Marketplace. Bids/Offers are very similar to limit orders and used to buy or sell an instrument at a specified price or better. But in addition to limit orders, Bids/Offers have several advantages. As all Bids/Offers are placed directly in the marketplace, they can be taken by liquidity consumers, thus allowing the trader to avoid a spread cost. The required margin for Bids/Offers is reserved instantly when the order is accepted, that means less time is needed to process the execution. Additionally, traders can specify the time period (Good Till Cancelled / Good For / Good Till) allowed for the system to work the order. All together, these features make Bids/Offers valuable tools for intraday trading.
A stop order is a pending order to buy or sell an instrument once the price of this instrument reaches a specified price, known as the stop price. When the stop price is reached, the stop order becomes a market order. A buy stop order is always placed above the current market price, while a sell stop order is placed below. Stop orders can be triggered either by the ask or by the bid price, thus giving traders more flexibility in execution control. If any slippage value is indicated by the trader, the stop order becomes a stop limit order. That is, if the stop order fails to execute within the specified slippage range, the order is automatically transformed into a limit order.
A limit order is a pending order to buy or sell an instrument at a specified level or better. A buy limit order can only be executed at the limit price or lower and triggered by the ask side, and a sell limit order can only be executed at the limit price or higher and triggered by the bid side. Limit orders may fail to execute because the market price may quickly bounce back from the limit price before your order can be filled.
MIT is similar to a limit order but with a specified slippage tolerance value from the order price. In comparison to limit orders, the MIT order may have a higher probability of execution, but at a price which can be worse than the order price (within the slippage range).
Depending on the Dukascopy Bank services you use, various fees/commissions may apply. A complete fee schedule is available on our website.
Dukascopy Bank offers a leverage ratio up to 1:200 during business days and 1:60 during weekends/holidays/market off time.
Dukascopy Bank's rollover rates (overnight swaps) are updated regularly. Current overnight swaps rates can be found here.
Dukascopy Bank applies different rollover rates to ensure that higher trading turnover for a client results in better overnight conditions. The more you trade the better rollovers will be on your trading account. Please read here for more info.
If you have two opposite positions (long and short) for the same instrument, you may use the "Merge" function. No volume commission or any other fees will be charged for the merge since there is no trade involved in this case.
Please keep in mind that even fully hedged positions generate costs of carry.
Yes, trading conditions may differ between the environments. This might relate to the list of tradable instruments, trading settings etc.
Although Dukascopy Bank strives to ensure that trading conditions on DEMO and LIVE are aligned as much as possible, differences still might appear. This is especially likely to happen when new trading instruments are being released and tested or when special trading conditions are applied to specific instruments.
Dukascopy Bank offers LIVE trading on MetaTrader 4 platform with direct access to the SWFX Swiss Marketplace. Clients of the Bank can trade in both mobile and desktop versions of MetaTrader 4.
Please note the following important differences in trading conditions between MetaTrader 4 and JForex accounts:
For more information, see the full specifications on MT4 accounts.
While all features and functions of the Live platform are available in the Demo platform, traders should keep in mind that simulation cannot exactly replicate real trading marketplace conditions. One important distinction is that the volume executed in the simulation (Demo) does not affect the SWFX marketplace, while in Live trading, executed trades have an effect on the marketplace, especially when large and/or numerous trades are executed. Furthermore, traders can have a very different psychological profile depending on whether they trade in Demo or Live platforms. This aspect may impact the evaluation performed with the Demo account. Traders are advised to use caution and avoid complacency about any conclusion they would have drawn from the use of the Demo platform.
For JAVA version of the platform:
For WEB version of the platform: