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We regret to inform you that due to regulatory reasons, Dukascopy Europe IBS AS does not open Live accounts for the residents of the country selected by you.

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By clicking on "Open Demo" you agree to be contacted by representatives of Dukascopy Europe regarding services of Dukascopy Europe and news connected with them. You acknowledge that any personal information and/or other data you provide Dukascopy Europe may be transferred to and stored and processed by Dukascopy Bank SA for the purpose of rendering technical support and ensuring the functionality of the platform, and consent hereto. Dukascopy Bank S.A. will treat your data in compliance with all confidentiality requirements.

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Contact Us

Dukascopy Europe
Address

Dukascopy Europe IBS AS
Lacplesa iela 20a-1, Riga,
LV-1011, Latvia

Phone lines
  • Main phone and Fax
    • Phone
      +371 67 399 000
    • Fax
      +371 67 399 025
    • Skype
      dukascopy
  • Live trading Support (24h)
    +371 67 399 039

For clients security, all lines are recorded.

E-mails

Dear clients,

Please note that in order to improve security and reliability in execution of your instructions, communication by email of any requests to Dukascopy Europe can be done only through the following mailboxes:
  • Send_us_a_message : for any questions, requests and instructions related to your live account.
    In case of urgent instructions, we highly recommend that you contact our live client support desk or your Account Manager via phone during business hours (+371 67 399 000) so as to verify proper reception of your instructions and to limit risk of late execution or non-execution of the latter.
  • Send_us_a_message : for any other general questions.
    We draw your attention to the risk entailed with communication by emails which include failure in delivery. Additionally, emails sent to addresses other than “Send_us_a_message” and “Send_us_a_message” may not be read at all or read with delay. We stress the importance that you verify reception of your instructions by contacting our live client support desk or your Account Manager promptly.
Dukascopy Europe shall not be held liable for any loss or expense, resulting directly or indirectly from late execution or non-execution of instructions sent to any other email address than “Send_us_a_message”. Depending on their nature, instructions may be executable only during business hours.