Dukascopy Europe IBS AS is a European Union licensed Investment Brokerage Company which is regulated by the Financial and Capital Market Commission (FCMC).
In accordance with the Investor Protection Law and Investor Compensation Schemes Directive (Directive 97/9/EC) compensation at 90% of the irrevocably lost value of financial instruments, or of losses incurred by the non- performance of investment services is guaranteed for an investor, but not more than 20 000 EUR for each client.
Further and more detailed information is available on the official web pages of FCMC and European Union Database
Assets of Dukascopy Europe IBS AS clients are kept in a custodial account of Dukascopy Europe IBS AS in Dukascopy Bank SA, Geneva, Switzerland. In the event of a Dukascopy Bank being declared bankrupt, deposits of up to 100 000 Swiss francs are regarded as preferential deposits and will be paid out immediately to Dukascopy Europe IBS AS.
Dukascopy Europe IBS AS offers you the exemption from additional payments obligation in case of a negative balance on your trading account. In accordance with the decision taken on August 10, 2017 the clients will no longer be liable to cover the negative balance on their accounts by paying additional funds. In result, you will not lose more than the funds invested in the trading account. Please be informed that the exemption stated above also applies to the already existing clients.
Dukascopy Europe IBS AS deposits money resources of customers distinct from its own money resources.
Dukascopy Europe IBS AS uses customer money resources exclusively to ensure the customer’s transactions in financial instruments pursuant to a written contract signed by the customer and Dukascopy Europe IBS AS.
The money resources belonging to a customer of Dukascopy Europe IBS AS cannot be used to meet a creditor claims on Dukascopy Europe IBS AS. This requirement would also apply in case of insolvency of Dukascopy Europe IBS AS.
Should your funds be managed by a money manager or by any other third party, Dukascopy Europe IBS AS gives you the unique opportunity to limit the possible losses on your account through its "Stop-Loss" functionality. Should your account reach the Stop-Loss level set by you, the trading would be instantly deactivated and all open positions would be closed so as to protect your remaining capital against further losses.
Additionally, Dukascopy Europe IBS AS gives you the possibility to instantly interrupt the trading performed on your account by your attorney and to close all open positions by simply accessing a button on your online report.
Please be informed that in order to have your account traded by any third party, including any close person of you, you must grant and sign a power of attorney in favour of the latter.
Dukascopy Europe IBS AS strives to offer you the best possible risk management tools to trade safely on volatile markets.
By using the Slippage Control Functionality you may preselect the maximum negative slippage that can affect the execution price of your orders. You may even totally exclude any negative slippage. However, keep in mind that reducing tolerance to slippage increases the probability of an order reject.
Feel free to contact us for more information about the Slippage Control Functionality and consult our Wiki
Third parties such as Money Managers or Service Providers should never request your personal access codes but shall require special access rights directly from Dukascopy Europe IBS AS. By communicating your access codes to third parties you would not only breach Dukascopy Europe’s terms and conditions but you would seriously expose your own funds to the risk of misuse / misappropriation. Furthermore, unknown persons to Dukascopy Europe cannot obtain any assistance from our Trading Support Desk what may harm your funds, e.g. in case a position on your account needs to be closed urgently while Internet access to the SWFX trading system is not available.
For the safety of your money, investment opportunities shall be assessed with a tendency toward scepticism. Dukascopy Europe IBS AS recommends cautiousness, especially regarding the following:
Your account becomes "Dormant" if Dukascopy Europe IBS AS is no longer able to contact you. This may happen in particular if you change your domicile / contact details without informing us or if you pass away without appointing any attorney on your account who can be contacted. In case of dormancy, it might be difficult or impossible to Dukascopy Europe IBS AS to reestablish contact with you / your heirs. In order to avoid dormancy, Dukascopy Europe IBS AS recommends that you: