Address

Dukascopy Europe IBS AS
Marijas iela 2A, Riga,
LV-1050, Latvia

Phone lines

Main phone
+371 67 399 000

Trading Support (24/7)
+371 67 399 039

For clients security all lines are recorded.

Client Support chat

Take advantage of our 24/7 client support chat

E-mails

For questions related to your LIVE account or any other enquiries, please use the contact options provided below.
  • send us a message : For questions, requests and instructions related to your LIVE account.
    For urgent instructions related to your account or trading, please contact Trading Support (24/7).
  • send us a message: For general enquiries.
    Please do not use this contact channel to send urgent trading instructions.

For urgent instructions related to your account or trading, we recommend contacting Trading Support or, during business hours, your account manager by phone at +371 67 399 000 to ensure that your instruction has been received.

Please note that the delivery and timely receipt of email messages cannot be guaranteed. Messages sent to other email addresses may not be processed or may be processed with delay.

Dukascopy Europe does not accept liability for losses or expenses resulting from an instruction not being received in time or being sent to another email address. Depending on the type of instruction, its execution may only be possible during business hours.

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70.39% of retail investor accounts lose money when trading CFDs with this provider. Show more You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Show less