Approvvigionamento del conto in Cryptovaluta

Dukascopy Bank accetta le criptovalute come metodo di finanziamento e prelievo per un tipo speciale (cripto-finanziabile) di conti di trading e come metodo di finanziamento/prelievo degli investimenti per i conti MCA (vedi Consegna investimenti e Deposito investimenti Blockchain). L'elenco delle criptovalute accettate comprende:

• Bitcoin (BTC).
• Ether (ETH).
• Tether (USDT) - solo la versione ERC20 basata sulla blockchain di Ethereum (token address).

• T&C for trading accounts

  For crypto-fundable trading accounts funding/withdrawals in crypto, the following conditions apply:

  • Deposits to and withdrawals from crypto-fundable accounts are possible only in one of the accepted crypto assets, depending on which of these was selected during account opening.
  • La valuta base dei conti di trading finanziabili con criptovaluta è il dollaro statunitense (USD)
  • Deposits and withdrawals are only possible if the validity period of the external blockchain address that the client declared to Dukascopy has not expired (see message signing). Upon expiry, a repeated passing of the Message signing procedure is required to restore access to blockchain deposits/withdrawals.
  • Senza ulteriore avviso ai clienti, i Bitcoin, Ether o Tether inviati dai clienti a Dukascopy Bank vengono sempre convertiti da Dukascopy Bank in USD. I proventi della conversione BTC/USD, ETH/USD e vengono accreditati in USD sul conto del cliente finanziabile in criptovaluta
  • When processing a withdrawal, the Bank debits an amount of USD from the crypto-fundable client account, converts such amount into BTC, ETH or USDT (depending on the selection made during account opening) at the current rate and transfers the Bitcoins/Ether/Tether to the external blockchain address that the client declared to Dukascopy.
  • Withdrawals are only made to the blockchain wallet address declared by the client to Dukascopy.
  • The maximum net cumulative amount (i.e. total deposits less total withdrawals) that can be deposited on a crypto-fundable trading account is USD 500'000 and Dukascopy Bank reserves the discretionary right to apply lower limits, on case by case basis.
  • Every deposit in Bitcoins, Ether and Tether must be made to the unique deposit address generated for the client by Dukascopy for every single transaction. Generated deposit addresses can only be used once. Repeated sending of crypto funds to a deposit address that has already been used may lead to a scrutiny and may potentially end up by making the funds unrecoverable to the clients.
  • I depositi di Bitcoin, Ether ed Tether non vengono elaborati immediatamente. Il cliente deve accettare il rischio di perdita dovuto alle fluttuazioni del tasso di cambio BTC/USD, ETH/USD e USDT/USD tra il momento in cui invia BTC, ETH o USDT a Dukascopy e il momento in cui vengono convertiti in USD da Dukascopy. Allo stesso modo, esisterà un ritardo tra il momento in cui il cliente richiede un prelievo in BTC (o ETH o USDT) e quando il BTC (o ETH o USDT) viene inviato al cliente da Dukascopy.
  • Depositi e prelievi in Bitcoin, Ether ed Tether vengono elaborati solo durante i giorni lavorativi (nel Canton di Ginevra, Svizzera).

• T&C for MCA

  For MCA accounts investment funding/withdrawal in crypto, the following conditions apply:

  • The option to use crypto to open an investment position (more details) in Bitcoin, Ether or Tether is only available to clients that have successfully passed through the blockchain address declaration procedure (see message signing).
  • Deposits and withdrawals in crypto are only possible if the validity period of the external blockchain address that the client declared to Dukascopy has not expired (see message signing). Upon expiry, a repeated passing of the Message signing procedure is required to restore access to blockchain deposits/withdrawals.
  • Every incoming transfer in Bitcoins, Ether and Tether must be made to the unique deposit address generated for the client by Dukascopy for every single transaction. Generated deposit addresses can only be used once. Repeated sending of crypto funds to a deposit address that has already been used may lead to a scrutiny and may potentially end up by making the funds unrecoverable to the clients.
  • The crypto asset sent by the client to the deposit address generated by Dukascopy is automatically converted to the investment reference currency of the account and a BTC, ETH or USDT investment gets automatically purchased right after (standard fees for investment purchase apply).
  • Delivery of the crypto investment position is always made to the blockchain wallet address declared by the client to Dukascopy.

• Approvvigionamento di un conto tramite Bitcoin (BTC)

  The procedure described below is based on the examples from crypto-fundable trading accounts, but except for Step 1 the process is otherwise identical for MCA accounts using crypto as an investment funding/withdrawal method (MCA clients initiate the deposit form from the MCA interface).

  Attenzione: è importante seguire queste istruzioni perché i Bitcoin inviati in modo improprio verranno messi in quarantena e verranno applicate commissioni addizionali . Il cliente può inviare a Dukascopy solo i Bitcoin che gli appartengono.

  1. GENERARE UN INDIRIZZO (ADDRESS) DEPOSITO

  Accedi alla tua Area Cliente Live , vai a " Fondi "e apri il modulo di deposito Bitcoin. Indica l'importo che intendi depositare.

  The maximum precision of the Bitcoin deposit amount is 8 decimals.

  

  The transferred amount should match exactly the BTC deposit amount annonced (plus the micro-transaction part, if applicable). Any mismatch will trigger a scrutiny procedure and may end up with the deposit placed in quarantine.

  Accept the reminders in the form, announce the deposit source (Your declared address or Other address) on the 2^nd step of the form and generate the address for your deposit by clicking the “Generate Deposit Address” button.

  2. INVIARE BITCOIN

  Send the exact Bitcoin amount indicated in the form from your crypto-wallet to the address generated for this deposit operation.

  3. Attendi che il tuo deposito venga elaborato

  Once the transaction is 6 blocks deep, your Bitcoin deposit will undergo a series of checks by Dukascopy, including:

  • Confronto dell'importo del deposito Bitcoin annunciato con quello effettivamente ricevuto.
  • Comparison of the announced deposit source address with the actual one.
  • Matching of the received amount of Bitcoins against the limits applicable to the account and other compliance considerations.

  4. Fornisci per favore uno screenshot della transazione

  You will receive an email asking to provide a screenshot(s) of the executed transaction seen in your blockchain wallet.

  The screenshot(s) must necessarily contain personal information of the wallet holder (e.g. name/surname, email, address) and at least two of the following elements:

  • L'importo della transazione.
  • L'indirizzo del portafoglio a cui sono stati inviati i fondi crittografici.
  • L'indirizzo del portafoglio da cui sono stati inviati i fondi crittografici.
  • L'ID della transazione blockchain.

  Send the screenshot(s) by replying to the received email, indicating your Dukascopy account number.

  Note that the deposit cannot be finalized until valid screenshots are provided.

  An exception from the requirement to provide transaction screenshot(s) is possible in case if the transaction originates from a wallet address for which a valid proof of client’s power of disposal (control) exists. I.e. either the address has been verified by “message signing” procedure or through “micro-transaction” method.

• Approvvigionamento di un conto tramite Ether (ETH)

  The procedure described below is based on the examples from crypto-fundable trading accounts, but except for Step 1 the process is otherwise identical for MCA accounts using crypto as an investment funding/withdrawal method (MCA clients initiate the deposit form from the MCA interface).

  Attenzione: è importante seguire queste istruzioni perché Ether inviato in modo improprio verrà messo in quarantena e verranno applicate commisioni addizionali . Il cliente può inviare a Dukascopy solo Ether di sua proprietà.

  1. GENERARE UN INDIRIZZO (ADDRESS) DEPOSITO

  Accedi alla tua Area Cliente Live , vai su " Fondi "e apri il modulo di deposito Ether. Indica l'importo che intendi depositare.

  L'importo ETH può essere indicato con precisione fino a 8 decimali.

  

  The transferred amount should match exactly the ETH deposit amount annonced (plus the micro-transaction part, if applicable). Any mismatch will trigger a scrutiny procedure and may end up with the deposit placed in quarantine.

  Accept the reminders in the form, announce the deposit source (Your declared address or Other address) on the 2nd step of the form and generate the address for your deposit by clicking the “Generate Deposit Address” button.

  2. Invia Ether

  Send the exact Ether amount indicated in the form from your crypto-wallet to the address generated for this deposit operation.

  3. Attendi che il tuo deposito venga elaborato

  Una volta che la transazione è profonda 12 blocchi, il tuo deposito tramite Ether sarà sottoposto a una serie di controlli da parte di Dukascopy, tra cui:

  • Confronto tra l'importo del deposito Ether annunciato e quello effettivamente ricevuto.
  • Comparison of the announced deposit source address with the actual one.
  • Matching of the received amount of Ether against the limits applicable to the account and other compliance considerations.

  4. Fornisci uno screenshot della transazione

  You will receive an email asking to provide a screenshot(s) of the executed transaction seen in your blockchain wallet.

  The screenshot(s) must necessarily contain personal information of the wallet holder (e.g. name/surname, email, address) and at least two of the following elements:

  • L'importo della transazione.
  • L'indirizzo del portafoglio a cui sono stati inviati i fondi crittografici.
  • L'indirizzo del portafoglio da cui sono stati inviati i fondi crittografici.
  • L'ID della transazione blockchain.

  Send the screenshot(s) by replying to the received email, indicating your Dukascopy account number.

  Note that the deposit cannot be finalized until valid screenshots are provided.

  An exception from the requirement to provide transaction screenshot(s) is possible in case if the transaction originates from a wallet address for which a valid proof of client’s power of disposal (control) exists. I.e. either the address has been verified by “message signing” procedure or through “micro-transaction” method.

• Finanziamento del conto tramite Tether (USDT)

  The procedure described below is based on the examples from crypto-fundable trading accounts, but except for Step 1 the process is otherwise identical for MCA accounts using crypto as an investment funding/withdrawal method (MCA clients initiate the deposit form from the MCA interface).

  Attenzione: è importante seguire queste istruzioni perché il Tether inviato in modo improprio verrà messo in quarantena e verranno applicate commissioni speciali . Il cliente può inviare a Dukascopy solo Tether di sua proprietà.

  Only one version of USDT token is accepted. It is the Tether ERC20 token based on the Ethereum (ETH) network (token address).

  All other USDT versions or its analogues will not be processed. For technical reasons such tokens may appear to be irrecoverable and you risk a complete loss of the wrong tokens sent. Dukascopy does not assume any responsibility for such an eventual loss.

  1. GENERARE UN INDIRIZZO (ADDRESS) DEPOSITO

  Accedi al tuo Back office , vai su " Fondi "e apri il modulo di deposito Tether. Indica l'importo che intendi depositare durante la ricarica.

  L'importo USDT può essere indicato con precisione fino a 6 decimali.

  

  The transferred amount should match exactly the USDT deposit amount annonced (plus the micro-transaction part, if applicable). Any mismatch will trigger a scrutiny procedure and may end up with the deposit placed in quarantine.

  Crea l'indirizzo Ethereum per il tuo deposito facendo clic sul pulsante " Genera un indirizzo di deposito USDT ".

  2. Invia Tether

  Send the exact Tether amount indicated in the form from your crypto-wallet to the address generated for this deposit operation.

  3. Attendi che il tuo deposito venga elaborato

  Una volta che la transazione è profonda 12 blocchi, il tuo deposito tramite Tether sarà sottoposto a una serie di controlli da parte di Dukascopy, tra cui:

  • Confronto tra l'importo del deposito Tether annunciato e quello effettivamente ricevuto.
  • Comparison of the announced deposit source address with the actual one.
  • Matching of the received amount of Tether against the limits applicable to the account and other compliance considerations.

  4. Fornisci uno screenshot della transazione

  You will receive an email asking to provide a screenshot(s) of the executed transaction seen in your blockchain wallet.

  The screenshot(s) must necessarily contain personal information of the wallet holder (e.g. name/surname, email, address) and at least two of the following elements:

  • L'importo della transazione.
  • L'indirizzo del portafoglio a cui sono stati inviati i fondi crittografici.
  • L'indirizzo del portafoglio da cui sono stati inviati i fondi crittografici.
  • L'ID della transazione blockchain.

  Send the screenshot(s) by replying to the received email, indicating your Dukascopy account number.

  Note that the deposit cannot be finalized until valid screenshots are provided.

  An exception from the requirement to provide transaction screenshot(s) is possible in case if the transaction originates from a wallet address for which a valid proof of client’s power of disposal (control) exists. I.e. either the address has been verified by “message signing” procedure or through “micro-transaction” method.

• QUARANTENA

  Crypto funds sent in breach of the applicable crypto deposit procedure may be placed in quarantine. This may happen when the following circumstances occur:

  • Crypto funds were sent to an address that was already used;
  • The type of tokens sent does not correspond to the one for which the deposit address was created;
  • A wrong number of crypto tokens was sent to the deposit address (i.e. not corresponding to the expected one);
  • Dukascopy cannot accept the received crypto tokens for any other reason, e.g., if it has information suggesting that sent crypto funds belong to a third party;

  To obtain the return of crypto funds placed in quarantine, the client must provide Dukascopy with convincing evidences, based on the possible solutions provided by Dukascopy, that the wallet from which the funds were sent do actually belong to him/her.

  Attenzione! Crypto maintenance fees apply to crypto tokens placed in quarantine.

• Prelevare fondi in Bitcoin, Ether o Tether

  For withdrawals from crypto-fundable trading accounts:

  1.Fai una richiesta di prelievo

  Accedi alla tua Area cliente Live , vai alla sezione " Fondi "e apri il modulo di prelievo. Indica l'importo di prelievo desiderato in USD e conferma l'operazione.

  2. Attendi l'elaborazione del prelievo

  I prelievi vengono eseguiti solamente nei giorni lavorativi del Cantone di Ginevra, in Svizzera.

  Dukascopy convertirà in BTC (al proprio tasso BTC/USD), ETH (al proprio tasso ETH/USD) o USDT (al proprio tasso USDT/USD) l'importo del prelievo richiesto indicato nella valuta di base del conto (USD). I prelievi sono soggetti a una commissione fissa in conformità con i costi commissionali.

  Dukascopy will send the Bitcoins, Ether or Tether the blockchain wallet address declared by the client to Dukascopy.

  Il cliente deve comprendere e accettare che il processo di prelievo non è istantaneo e che il tasso di cambio BTC/USD, ETH/USD o USDT/USD fluttuerà fino a quando Dukascopy non avrà completato lo scambio.
  Di conseguenza, il cliente non può prevedere il numero di Bitcoin, Ether o Tether che / riceverà nel suo portafoglio in seguito al ritiro

  For withdrawals from MCA accounts, refer to the FAQ clause on the investment delivery to the blockchain.