Financiación de la cuenta en Crypto

Dukascopy Bank acepta criptoactivos como método de financiación y retirada para un tipo especial (criptofinanciable) de cuentas de trading y como método de financiación/retirada de inversiones para cuentas MCA (véase Entrega de inversiones y Depósito de inversiones Blockchain). La lista de criptoactivos aceptados incluye:

• Bitcoin (BTC).
• Ether (ETH).
• Tether (USDT) - sólo la versión ERC20 basada en la blockchain de Ethereum (token address).

• T&C for trading accounts

  For crypto-fundable trading accounts funding/withdrawals in crypto, the following conditions apply:

  • Deposits to and withdrawals from crypto-fundable accounts are possible only in one of the accepted crypto assets, depending on which of these was selected during account opening.
  • La moneda base de las cuentas de operaciones con fondos criptográficos es el USD.
  • Deposits and withdrawals are only possible if the validity period of the external blockchain address that the client declared to Dukascopy has not expired (see message signing). Upon expiry, a repeated passing of the Message signing procedure is required to restore access to blockchain deposits/withdrawals.
  • Sin previo aviso a los clientes, los Bitcoins, Ether o Tether enviados por los clientes a Dukascopy Bank siempre son convertidos por Dukascopy Bank a USD. Los ingresos de la conversión BTC/USD, ETH/USD e USDT/USD se acreditan en USD a la cuenta del cliente cripto-financiable.
  • When processing a withdrawal, the Bank debits an amount of USD from the crypto-fundable client account, converts such amount into BTC, ETH or USDT (depending on the selection made during account opening) at the current rate and transfers the Bitcoins/Ether/Tether to the external blockchain address that the client declared to Dukascopy.
  • Withdrawals are only made to the blockchain wallet address declared by the client to Dukascopy.
  • The maximum net cumulative amount (i.e. total deposits less total withdrawals) that can be deposited on a crypto-fundable trading account is USD 500'000 and Dukascopy Bank reserves the discretionary right to apply lower limits, on case by case basis.
  • Every deposit in Bitcoins, Ether and Tether must be made to the unique deposit address generated for the client by Dukascopy for every single transaction. Generated deposit addresses can only be used once. Repeated sending of crypto funds to a deposit address that has already been used may lead to a scrutiny and may potentially end up by making the funds unrecoverable to the clients.
  • Los depósitos de Bitcoin, Ether y Tether no se procesan al instante. El cliente debe aceptar el riesgo de pérdida debido a las fluctuaciones del tipo de cambio BTC/USD, ETH/USD y USDT/USD entre el momento en que envía BTC, ETH o USDT a Dukascopy y el momento en que Dukascopy los convierte a USD. Del mismo modo, existirá un retraso entre el momento en que el cliente solicite un retiro en BTC (o ETH o USDT) y cuando Dukascopy envíe el BTC (o ETH o USDT) al cliente.
  • Los depósitos y retiros en Bitcoin, Ether y Tether se procesan solo durante los días hábiles (en el Cantón de Ginebra, Suiza).

• T&C for MCA

  For MCA accounts investment funding/withdrawal in crypto, the following conditions apply:

  • The option to use crypto to open an investment position (more details) in Bitcoin, Ether or Tether is only available to clients that have successfully passed through the blockchain address declaration procedure (see message signing).
  • Deposits and withdrawals in crypto are only possible if the validity period of the external blockchain address that the client declared to Dukascopy has not expired (see message signing). Upon expiry, a repeated passing of the Message signing procedure is required to restore access to blockchain deposits/withdrawals.
  • Every incoming transfer in Bitcoins, Ether and Tether must be made to the unique deposit address generated for the client by Dukascopy for every single transaction. Generated deposit addresses can only be used once. Repeated sending of crypto funds to a deposit address that has already been used may lead to a scrutiny and may potentially end up by making the funds unrecoverable to the clients.
  • The crypto asset sent by the client to the deposit address generated by Dukascopy is automatically converted to the investment reference currency of the account and a BTC, ETH or USDT investment gets automatically purchased right after (standard fees for investment purchase apply).
  • Delivery of the crypto investment position is always made to the blockchain wallet address declared by the client to Dukascopy.

• Financiar una cuenta a través de Bitcoins (BTC)

  The procedure described below is based on the examples from crypto-fundable trading accounts, but except for Step 1 the process is otherwise identical for MCA accounts using crypto as an investment funding/withdrawal method (MCA clients initiate the deposit form from the MCA interface).

  Advertencia: es importante seguir estas instrucciones porque los Bitcoins enviados incorrectamente serán colocados en cuarentena y aplicados tarifas especiales. El cliente puede enviar a Dukascopy sólo bitcoins que le pertenecen.

  1. GENERAR UNA DIRECCIÓN DE DEPÓSITO

  Inicie sesión en su Área de miembros en vivo, vaya a la sección "Fondos" y abra el formulario de depósito de Bitcoin. Indique la cantidad que desea depositar durante su recarga.

  The maximum precision of the Bitcoin deposit amount is 8 decimals.

  

  The transferred amount should match exactly the BTC deposit amount annonced (plus the micro-transaction part, if applicable). Any mismatch will trigger a scrutiny procedure and may end up with the deposit placed in quarantine.

  Accept the reminders in the form, announce the deposit source (Your declared address or Other address) on the 2^nd step of the form and generate the address for your deposit by clicking the “Generate Deposit Address” button.

  3. ENVIAR BITCOINS

  Send the exact Bitcoin amount indicated in the form from your crypto-wallet to the address generated for this deposit operation.

  3. Espere a que su depósito sea procesado

  Once the transaction is 6 blocks deep, your Bitcoin deposit will undergo a series of checks by Dukascopy, including:

  • Comparación del monto del depósito de Bitcoin anunciado con el recibido realmente.
  • Comparison of the announced deposit source address with the actual one.
  • Matching of the received amount of Bitcoins against the limits applicable to the account and other compliance considerations.

  4. Proporcione una captura de pantalla de la transacción.

  You will receive an email asking to provide a screenshot(s) of the executed transaction seen in your blockchain wallet.

  The screenshot(s) must necessarily contain personal information of the wallet holder (e.g. name/surname, email, address) and at least two of the following elements:

  • El monto de la transacción.
  • The wallet address to which the crypto funds were sent.
  • The wallet address from which the crypto funds were sent.
  • El ID de transacción de blockchain.

  Send the screenshot(s) by replying to the received email, indicating your Dukascopy account number.

  Note that the deposit cannot be finalized until valid screenshots are provided.

  An exception from the requirement to provide transaction screenshot(s) is possible in case if the transaction originates from a wallet address for which a valid proof of client’s power of disposal (control) exists. I.e. either the address has been verified by “message signing” procedure or through “micro-transaction” method.

• Financiar una cuenta a través de Ether (ETH)

  The procedure described below is based on the examples from crypto-fundable trading accounts, but except for Step 1 the process is otherwise identical for MCA accounts using crypto as an investment funding/withdrawal method (MCA clients initiate the deposit form from the MCA interface).

  Advertencia: es importante seguir estas instrucciones porque el Ether enviado incorrectamente será colocado en cuarentena y se aplicarán tarifas especiales. El cliente solo puede enviar Ether que le pertenece a Dukascopy.

  1. GENERAR UNA DIRECCIÓN DE DEPÓSITO

  Inicie sesión en su Live Member Area, vaya a la sección "Funds" y abra el formulario de depósito de Ether. Indique la cantidad que desea depositar durante su recarga.

  La cantidad ETH se puede indicar con precisión hasta 8 decimales.

  

  The transferred amount should match exactly the ETH deposit amount annonced (plus the micro-transaction part, if applicable). Any mismatch will trigger a scrutiny procedure and may end up with the deposit placed in quarantine.

  Accept the reminders in the form, announce the deposit source (Your declared address or Other address) on the 2nd step of the form and generate the address for your deposit by clicking the “Generate Deposit Address” button.

  2. Enviar Ether

  Send the exact Ether amount indicated in the form from your crypto-wallet to the address generated for this deposit operation.

  3. Espere a que su depósito sea procesado

  Una vez que la transacción tiene 12 bloques de profundidad, su depósito a través de Ether se someterá a una serie de controles por parte de Dukascopy, que incluyen:

  • Comparación de la cantidad de depósito de Ether anunciada con la realmente recibida.
  • Comparison of the announced deposit source address with the actual one.
  • Matching of the received amount of Ether against the limits applicable to the account and other compliance considerations.

  4. Proporcione una captura de pantalla de la transacción.

  You will receive an email asking to provide a screenshot(s) of the executed transaction seen in your blockchain wallet.

  The screenshot(s) must necessarily contain personal information of the wallet holder (e.g. name/surname, email, address) and at least two of the following elements:

  • El monto de la transacción.
  • The wallet address to which the crypto funds were sent.
  • The wallet address from which the crypto funds were sent.
  • El ID de transacción de blockchain.

  Send the screenshot(s) by replying to the received email, indicating your Dukascopy account number.

  Note that the deposit cannot be finalized until valid screenshots are provided.

  An exception from the requirement to provide transaction screenshot(s) is possible in case if the transaction originates from a wallet address for which a valid proof of client’s power of disposal (control) exists. I.e. either the address has been verified by “message signing” procedure or through “micro-transaction” method.

• Financiamiento de la cuenta a través de Tether (USDT)

  The procedure described below is based on the examples from crypto-fundable trading accounts, but except for Step 1 the process is otherwise identical for MCA accounts using crypto as an investment funding/withdrawal method (MCA clients initiate the deposit form from the MCA interface).

  Warning: it is important to follow these instructions because improperly sent Tether will be placed in quarantine and applied special fees. The client can send to Dukascopy only Tether belonging to him.

  Only one version of USDT token is accepted. It is the Tether ERC20 token based on the Ethereum (ETH) network (token address).

  All other USDT versions or its analogues will not be processed. For technical reasons such tokens may appear to be irrecoverable and you risk a complete loss of the wrong tokens sent. Dukascopy does not assume any responsibility for such an eventual loss.

  1. GENERAR UNA DIRECCIÓN DE DEPÓSITO

  Log in to your Live Member Area, proceed to "Funds" section and open the Tether deposit form. Indicate the exact amount you intend to deposit during the operation.

  El monto del USDT se puede incidir con precisión hasta 6 decimales.

  

  The transferred amount should match exactly the USDT deposit amount annonced (plus the micro-transaction part, if applicable). Any mismatch will trigger a scrutiny procedure and may end up with the deposit placed in quarantine.

  Cree la dirección de Ethereum para su depósito haciendo clic en el botón "Generar una dirección de depósito en USDT" .

  2. Enviar Tether

  Send the exact Tether amount indicated in the form from your crypto-wallet to the address generated for this deposit operation.

  3. Espere a que su depósito sea procesado

  Once the transaction is 12 blocks deep, your Tether deposit will undergo a series of checks by Dukascopy, including:

  • Comparación del monto del depósito de Tether anunciado con el monto recibido realmente.
  • Comparison of the announced deposit source address with the actual one.
  • Matching of the received amount of Tether against the limits applicable to the account and other compliance considerations.

  4. Proporcione una captura de pantalla de la transacción.

  You will receive an email asking to provide a screenshot(s) of the executed transaction seen in your blockchain wallet.

  The screenshot(s) must necessarily contain personal information of the wallet holder (e.g. name/surname, email, address) and at least two of the following elements:

  • El monto de la transacción.
  • The wallet address to which the crypto funds were sent.
  • The wallet address from which the crypto funds were sent.
  • El ID de transacción de blockchain.

  Send the screenshot(s) by replying to the received email, indicating your Dukascopy account number.

  Note that the deposit cannot be finalized until valid screenshots are provided.

  An exception from the requirement to provide transaction screenshot(s) is possible in case if the transaction originates from a wallet address for which a valid proof of client’s power of disposal (control) exists. I.e. either the address has been verified by “message signing” procedure or through “micro-transaction” method.

• CUARENTENA

  Crypto funds sent in breach of the applicable crypto deposit procedure may be placed in quarantine. This may happen when the following circumstances occur:

  • Crypto funds were sent to an address that was already used;
  • The type of tokens sent does not correspond to the one for which the deposit address was created;
  • A wrong number of crypto tokens was sent to the deposit address (i.e. not corresponding to the expected one);
  • Dukascopy cannot accept the received crypto tokens for any other reason, e.g., if it has information suggesting that sent crypto funds belong to a third party;

  To obtain the return of crypto funds placed in quarantine, the client must provide Dukascopy with convincing evidences, based on the possible solutions provided by Dukascopy, that the wallet from which the funds were sent do actually belong to him/her.

  ¡Atención! Las tasas de mantenimiento de criptomonedas se aplican a las criptomonedas puestas en cuarentena.

• Retirar fondos en Bitcoins, Ether o Tether

  For withdrawals from crypto-fundable trading accounts:

  1. Hacer una solicitud de retirada

  Acceda a su Sección de miembros LIVE, proceda a la sección "Fondos" y abra el formulario de retiro. Indique la cantidad de retirada deseada en USD y confirme la operación.

  2. Espere a que su retirada sea procesada

  Los retiros se procesan solo durante los días hábiles en el cantón de Ginebra, Suiza.

  Dukascopy convertirá en BTC (a su propia tasa BTC/USD), ETH (a su propia tasa ETH/USD) o USDT (a su propia tasa USDT/USD) la cantidad de retiro solicitada indicada en la moneda base de la cuenta (USD). Los retiros están sujetos a una comisión fija de acuerdo con la Tarifa de tasas.

  Dukascopy will send the Bitcoins, Ether or Tether the blockchain wallet address declared by the client to Dukascopy.

  El cliente debe entender y aceptar que el proceso de retirada no es instantáneo y que el tipo de cambio BTC/USD, ETH/USD o USDT/USD fluctuará hasta que Dukascopy complete el intercambio.
  Por consiguiente, el cliente no puede predecir el número de Bitcoins, Ether o Tether que recibirá en su cartera en virtud de la retirada.

  For withdrawals from MCA accounts, refer to the FAQ clause on the investment delivery to the blockchain.