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Remote Strategy Log is broken
 Post subject: Remote Strategy Log is broken Post rating: 0   Post Posted: Mon 05 May, 2014, 11:46 
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
Strategy Log page is empty.
All my previous log entries are lost.
Image


Attachments:
Strategy Log.PNG [25.19 KiB]
Downloaded 925 times
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 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Mon 12 May, 2014, 11:13 
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
To elaborate: all previous records are gone after this week-end.


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Mon 16 Jun, 2014, 13:19 
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
Platform 2.37
API 2.9.11

It happens again.


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Wed 18 Jun, 2014, 08:25 
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Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
We are working on this.


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Fri 21 Nov, 2014, 07:28 
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Joined: Thu 24 Nov, 2011, 09:09
Posts: 36
Location: FranceFrance
It makes long time now that the Remote Startegy log is not properly readable.
Please fix this issue.
In advance, thanks a lot.

almc


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Fri 21 Nov, 2014, 11:08 
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Posts: 6139
Could you please provide more details on what exactly doesn't work as expected?


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Thu 04 Dec, 2014, 13:57 
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Joined: Thu 24 Nov, 2011, 09:09
Posts: 36
Location: FranceFrance
As of of today the log facility prints well the log's last in time page and, at its bottom, the links to other pages.
A fraction of those links returns "No data"...

In advance, thank you for your reply,

AlmC


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Thu 04 Dec, 2014, 14:59 
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Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
We will investigate.


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Thu 04 Dec, 2014, 16:32 
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While problem was valid strategy logs were not recorded (12.05.2014 - 07.06.2014). After that problem was fixed.
Please start strategy on Demo Remote run and check Log from your side.


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Mon 08 Dec, 2014, 09:50 
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Joined: Thu 24 Nov, 2011, 09:09
Posts: 36
Location: FranceFrance
The problem is still here.
LIVE account, a remote strategy started 2014, Dec 4, printing in its log a line of data every 5 min.
Date from: Void; Date To: Void - No data

Date from: 08.12.2014 00:00:00
Date to: 08.12.2014 09:00:00
As indicated at the bottom, 10 pages can be printed out, but actually 8 last pages return "No data".

By the way, in my opinion, the fileds "Date from" and "Date to" are useless unless there is a defaut (void) returning last pages.

AlmC


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Mon 08 Dec, 2014, 16:40 
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Sorry, but problem or your account can not be identified by provided data.
Please send strategy code and account ID with the problem to [email protected].


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Fri 03 Jul, 2015, 05:32 
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User rating: 6
Joined: Wed 05 Mar, 2014, 12:00
Posts: 116
Location: Ukraine, Odessa
Hi dear sirs. Since yesterday I met a similar problem, but my orders are not executing anymore. Strategy is running on a remote server, but it does no any activity. The picture looks like this

Image

Pls advise.
With Respect
Illya


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Mon 06 Jul, 2015, 11:02 
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
I am also facing this. "No data" when checking Portfolio->Strategy log on the platform...


 
 Post subject: Re: Remote Strategy Log is broken Post rating: 0   Post Posted: Wed 12 Aug, 2015, 10:28 
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Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
We were unable to reproduce this. Please send us your strategy to [email protected]


 

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