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| Remote Strategy |
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hebasto
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| Post subject: Remote Strategy |
Post rating: 0
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Posted: Sun 02 Mar, 2014, 23:25
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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DEMO 2.32.2
After executing 'Menu -> Portfolio -> Strategy Log' browser opens Strategy Log interface but I cannot see my remote running strategy.
The list of strategies is empty and the search button is helpless.
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hebasto
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| Post subject: Re: Remote Strategy |
Post rating: 0
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Posted: Mon 03 Mar, 2014, 10:19
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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hebasto wrote: The list of strategies is empty and the search button is helpless. UPDATE: The list of strategies has appeared in the interface but it does not contain the strategy which one is running now.
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hebasto
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| Post subject: Re: Remote Strategy |
Post rating: 0
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Posted: Mon 03 Mar, 2014, 10:54
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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UPDATE:
Restarting of the remote strategy has resolved the issue.
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hebasto
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| Post subject: Re: Remote Strategy |
Post rating: 0
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Posted: Mon 10 Mar, 2014, 17:07
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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Hi, Support It has happened again just after weekend:  My strategies are running and I cannot restart them due to the logic restrictions. Fix the remote strategy logging facility as soon as possible please.
| Attachments: |
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API Support
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| Post subject: Re: Remote Strategy |
Post rating: 0
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Posted: Mon 10 Mar, 2014, 17:40
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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These are temporary technical issues that we are dealing with now.
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hebasto
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| Post subject: Re: Remote Strategy |
Post rating: 0
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Posted: Sun 16 Mar, 2014, 12:54
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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API Support wrote: These are temporary technical issues that we are dealing with now. How long will it take to fix those technical issues?
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hebasto
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| Post subject: Re: Remote Strategy |
Post rating: 0
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Posted: Mon 05 May, 2014, 11:49
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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Hi, Support
This issue happens sporadically all the time.
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API Support
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| Post subject: Re: Remote Strategy |
Post rating: 0
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Posted: Mon 06 Jul, 2015, 14:15
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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We are working on this. It will be fixed as soon as possible.
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