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Live crashed over the weekend, everything stopped
SFXbernhard
 Post subject: Live crashed over the weekend, everything stopped Post rating: 0   New post Posted: Mon 16 Dec, 2013, 02:14 
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Joined: Thu 19 May, 2011, 20:50
Posts: 413
Location: Germany, Munich
I was running JForex Live 2.29.5
When I checked the platform tonight, it was closed without any notice and the login window appeared with a Network failure. I wonder because this was on a VPS. I heard that other Live accounts crashed as well.
Please check the Java console errors, find the file attached below.
What is going on here?

Finally this is very bad, because all my strategies did not run anymore and I had to restart everything.


Image


Attachments:
Java_console.txt [5.91 KiB]
Downloaded 186 times
disconnect.png [8.17 KiB]
Downloaded 316 times
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Platform Support
 Post subject: Re: Live crashed over the weekend, everything stopped Post rating: 0   New post Posted: Tue 17 Dec, 2013, 08:50 
JForex Master
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Joined: Wed 16 Sep, 2009, 18:23
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Location: Geneva, Switzerland
There was a major upgrade on the LIVE server side on this day.
 
hebasto
 Post subject: Re: Live crashed over the weekend, everything stopped Post rating: 0   New post Posted: Tue 17 Dec, 2013, 09:13 
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Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
Platform Support wrote:
There was a major upgrade on the LIVE server side on this day.
Dear Support team,
would you like to make an advance announcement about such important events in the future?
 
tcsabina
 Post subject: Re: Live crashed over the weekend, everything stopped Post rating: 0   New post Posted: Tue 17 Dec, 2013, 12:38 
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Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
There is already a Feature Request item for this. It is almost a year old, without any 'visible' action from Support...
Doesn't sound too complicated, though.
 
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