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Cant launch the Terminal |
hender_11
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Post subject: Cant launch the Terminal |
Post rating: 0
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Posted: Tue 12 Jul, 2011, 21:58
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User rating: 0
Joined: Tue 14 Jun, 2011, 19:10 Posts: 3 Location: Venezuela, Pampatar
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Greetings,
Havent been able to launch the terminal since about 3 hrs, last time tried at my office and now from home.... Please let me know what could be happening.
On other topic, how are the unique visits working? to test it, sent the link to a family member and I haven't get an increase on visitors? also, I have participants commenting on my blog that I haven't seen in the past.
Thanks for your help,
Hender
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Contest Support
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Post subject: Re: Cant launch the Terminal |
Post rating: 0
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Posted: Wed 13 Jul, 2011, 16:19
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42 Posts: 1167
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hender_11 wrote: Greetings,
Havent been able to launch the terminal since about 3 hrs, last time tried at my office and now from home.... Please let me know what could be happening.
On other topic, how are the unique visits working? to test it, sent the link to a family member and I haven't get an increase on visitors? also, I have participants commenting on my blog that I haven't seen in the past.
Thanks for your help,
Hender The issue with unique IP visits has already been fixed. It will be working correctly now.
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Aircooled
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Post subject: Re: Cant launch the Terminal |
Post rating: 0
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Posted: Thu 14 Jul, 2011, 12:08
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User rating: 0
Joined: Thu 02 Jun, 2011, 13:42 Posts: 22 Location: Croatia, Zagreb
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condor666
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Post subject: Re: Cant launch the Terminal (same problem here) |
Post rating: 0
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Posted: Thu 14 Jul, 2011, 14:11
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User rating: 0
Joined: Sun 10 Jul, 2011, 15:44 Posts: 33 Location: FranceFrance
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Contest Support
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Post subject: Re: Cant launch the Terminal (same problem here) |
Post rating: 0
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Posted: Thu 14 Jul, 2011, 16:11
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42 Posts: 1167
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condor666 wrote: Aircooled wrote: To start the platform use the link from Dukascopy web pages ( https://www.dukascopy.com/swiss/english/ ... emo_login/) , not the one from the E-mail with contest account data. Each time i try it gives me an error. Is there any issue ? What type or error exactly? In 90% of cases it's: 1. Either a Java-related issue having to relation to the platform itself. The solution is to clean the Java cache and re-launch the platform. 2. "Authentication failure".Originates when one enters incorrect credentials. The solution is to be more attentive, enter the login/password manually in order to avoid accidentally putting an empty space while copying/pasting.
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condor666
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Post subject: Re: Cant launch the Terminal |
Post rating: 0
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Posted: Sat 16 Jul, 2011, 11:09
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User rating: 0
Joined: Sun 10 Jul, 2011, 15:44 Posts: 33 Location: FranceFrance
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I have always the same error :
PS : i haved cleared java's cache
Attachments: |
File comment: Error on opening the file
error.JPG [73.77 KiB]
Downloaded 513 times
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Guest
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Post subject: Re: Cant launch the Terminal |
Post rating: 0
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Posted: Sun 17 Jul, 2011, 03:47
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User rating: -
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I cannot launch either. I have done everything possible including re-installing my Java. The platform simply cannot open. I am not sure Dukascopy has any solution in site
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Contest Support
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Post subject: Re: Cant launch the Terminal |
Post rating: 0
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Posted: Mon 18 Jul, 2011, 10:18
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42 Posts: 1167
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condor666 wrote: I have always the same error :
PS : i haved cleared java's cache That looks to be an issue related to the specifics of the Comodo firewall. Please see the following solution: Comodo firewall is interfering with the Java Web start and that is the cause of the error. Add C:\Program Files\Java\jre1.6.0\bin\javaws.exe to trusted application in Comodo firewall. If you are using 64 bit system then the path is C:\Program Files (x86)\Java\jre1.6.0\bin\javaws.exe
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condor666
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Post subject: Re: Cant launch the Terminal |
Post rating: 0
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Posted: Mon 18 Jul, 2011, 15:09
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User rating: 0
Joined: Sun 10 Jul, 2011, 15:44 Posts: 33 Location: FranceFrance
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