Hello everyone,

I just happened to open an order at Market (Long Gbp/Usd 1.6362), and I have my stop loss and take profit levels predetermined to 30 (1.6332) and 40 pips (1.6402 aprox) respectively.

My order was filled but then closed immediately for a 2 pips loss. I was trying to figure out what had happened, and the only information that I could see in my platform is that the stop loss order was at 1.63813 (19 pips in profit from my entry). How could this happen? I mean, price didn't even move 5 pips away from entry price when the trade was already closed.

Then I reopened my position and it was opened with no issues.

Here's one of the tickets of the failed trade for your reference.

Thank you.

07:25:51 Order ACCEPTED: #91127664 STOP LOSS SELL 1 mil. GBP/USD @ MKT IF BID <= 1.63813 - Position #21690310

Additional Info.

Trade history.

07:25:51 Position 21690310 TAKE PROFIT #91127665
07:25:51 Order ACCEPTED: #91127665 TAKE PROFIT SELL 1 mil. GBP/USD @ LIMIT 1.64513 IF BID => 1.64513 - Position #21690310
07:25:51 Order ACCEPTED: #91127664 STOP LOSS SELL 1 mil. GBP/USD @ MKT IF BID <= 1.63813 - Position #21690310
07:25:50 Order BUY 1000000 GBP/USD @ MKT is sent at 2011-06-08 07:25:50.858 GMT manually

It appears that you've mistakenly modified the predefined Stop-Loss. It could even be unintentionally.

In such cases the validation appears.

No, I didn't, even my take profit level is wrong, is way too far from the price level where I had it, It's sad I don't have a screen shot of the moment I placed the trade, but the system changed it and I think that is not right.

Even if I would've make a mistake the numbers don't match.

- First off, assuming it was my mistake (It was not, I swear) how come the system let you place a trade with a stop loss above the entry price?
- And second, the supposed stop loss was 17 pips away from my entry price, and the trade closed at - 2 pips automatically, I didn't close it. So what kind of stop loss did it hit?

Please correct this kind of mistakes, it's annoying and it's already reflecting bad in my performance.

ola duka


I have problem with my charts, charts stop one one price at 3:oo in the morning and doesn't work again.
If I send order its automaticly closed vith 1-2-3 pips lose.

I cant trade EURUSD for example, but EURJPY is ok

The system cannot change any price on its own. Only after certain actions of the trader.

The SL can be set above the entry price. In that case a warning validation will appear before sending the order to the market. However, if the trader clicks on "OK" it still will submit the order and, consequently, it will be executed at the first possible price (as the SL condition is met straight away).
That's exactly what happened in your case.

My mistake. Thanks Support for taking the time to answer my question.