In order to make any amendments to the elements drawn on the chart area or to remove those, please look at the "workspace" area in the lower left corner of the JForex platform. You will find the list of instruments, Strategies and Charts there.
Right under the "Charts" section you may find the relevant currency pair and all the drawings applied to it.

Please send us a more detailed description of your case to [email protected] mentioning more ID information so that we could at least find your account and see what we can do with your issue.

Hi,Dukascopy
In the rules,had the limit of TP/SL set up(<=2% EUR/USD opening price). Sometimes,long-term trader can't set up nice TP about one trade,also can't get good risk/rewards ratio.Is it possible to loose this limit?
Thanks

No, this limit is compulsory. It's initial purpose was exactly to limit ad-hoc occasional trades aimed to catch occasional profits on long-term time-periods. We expect the contest to be dynamic and the participants to be actively trading instead of holding 10 positions for the whole month.

A 2% limit is in fact quite a wide range. As you may see with various traders, some positions are kept within 1 week and do not reach the max SLs or TPs.

I am very interesting with mhyrandira's perform. She can get 38 % profit from her capital in just 10 days by using low volume per trade (0.5 million every trade). But when I read her strategy description, I am very interesting with her clause "I hope dukascopy understand my strategy"... I try to find why she says it. And I find that her "Share of positions opened with conditional orders" and "Share of positions closed by TP/SL" are very low (0 % and just 3 %)... And I agree, she says the truth about this contest rules. I think, "Share of positions opened with conditional orders" and "Share of positions closed by TP/SL" just fair for trader who using fibo and pivot (or like them) in her/his strategy. What about trader who using Bollinger Band, Percent William, RSi, Ichimoku and indicator like them. How can they forecast to open or close their position if their indicator moves everytime they see??.. I just want the rules will be fair for all. Maybe, Dukascopy can change the rules. Maybe, with Winning percent (winning position / loss position), or another formula.. Thank you, it just a suggestion..

Hi,Dukascopy,
if I and my brother join into the contest together using 2 different computers through one set of network router,will we be cancel the contest qualification? Thanks.

Poor ratios and meaningless comments will directly affect the results a trader will get during the Dukascopy experts evaluation. We clearly announced the factors that are evaluated and we demonstrate trader's performance on each of those factors during the contest month. The fact that one does not follow the recommendations and benevolently keeps the ratios at low levels is, thus, a conscious decision of the trader. Same refers to senseless commenting.

As refers to the rules - unfortunately there are no rules that would be commonly accepted and appreciated by all participants. Simply because of different trading strategies. The current version of the rules is the one we elaborated with the view to maximally respond to the initial statement of the contest - to be a demonstration of analytical capacities. Although we strive to remain flexible and amendments of the rules are definitely possible, scarcely will we radically change the concept and tailor the rules for scalping.

No, that will not lead to disqualification. Your brother is welcome to the Trader Contest.

The main precondition is that the registration data has to be real. I.e. whenever a trader wins a prize, the account is opened basing on the data recorded in the registration form. In case the trader cannot prove his identity, the prize may me revoked. Therefore, registering on "fake" names etc. is a direct way to eliminate chances to eventually receive the prize from the very beginning.

Dear Dukascopy trader contest participants,

We are glad to announce the release of a new functionality in the contest - Free format posts. Many of you have been expressing the desire to have such a feature on their profile pages and now it has been released.
The convenience of free format messages is that they can be published without making a trade. We expect that they will add more flexibility for your communication and information sharing. Other community participants may leave comment to your free format posts in the same way as they do that with regular trading messages.

We remind that free format posts are subject to the same requirements as regular trading messages and comments are. I.e. any kind of abuse, advertisement or meaningless content is forbidden.
Currently the maximum length of a free format message is limited to 600 symbols.

Hi,Dukascopy
I just saw some players had good performance without nice popularity.Maybe because they are not good at communication,or they don't have enough time to update blog,or because of some language barriers. Please consider this case.It is possible to adjust the weight about popularity in this contest? Fair play. Thanks.

The approach to popularity calculation is very liberal. Participants have all the tools to affect and improve it. There is not much issue about language barriers because language is not an indispensable precondition for popularity.

As refers to reasons as "they don't have enough time to update blog", we cannot consider those as an excuse because ultimately winning a prize requires the trader to devote some efforts into it. Leading traders devote those efforts and it pays back in form of popularity.

One has also to think about how it was possible that trader Erric1 was able to modify his SL/TP during contest.
And frankly I can come up with only one answer really: JForex API
This could also explain why mhyrandira's (and other traders' blogs are full of static comments and vast majority of their trades was initiated 'at the market'.
If this is true, and only Dukascopy knows whether it is possible to prove my hypothesis valid, then those contestants confuse Trader Contest with Strategy Contest.
Perhaps, if it is feasible to disable JForex platform properties settings it could also be possible to disable access to API. Or perhaps allow Trader Contest login solely from Java client that is *Optimized for manual trading.

The case with SL/TP modifications was due to a bug, which appeared in the platform after one of the updates. After this update it became possible to modify orders. However, the issue was timely rectified and blocked.
This situation also lead us to be decision to block the access to the Contest platform from all sources except for the Java-based platforms (JForex & Java).

We do realized that bugs may be appearing. That it inevitable because the contest is in constant development and we are releasing changes every day (not all of them are seen to the contestants). That is why we strive to do our best to improve the technical side of the contest in order to finally turn it into an integrated user-friendly service, which will be part of the future Dukascopy forex community.

In order to assist us in doing this, we encourage contestants to indicate on any sort of bugs or inefficiencies they may find along the process of participating in the contest. All this information is taken into consideration for further improvements.

It is impossible to be connected to a platform for continuation of participation in competition.
At start the program writes Unable to launch the application.
Probably me disqualified also to me it is not necessary to try to continue participation in competition.
Please inform the reason and what to do on an e-mail [email protected]
In advance thanks for understanding and the help.

You are experiencing an issue related to the Java application. Most probably, it's related to the fact that your have old cached files on your computer and they're conflicting with the updated version of the platform.
Please clean the cache of your browser and the Java cache. That should solve the problem.

The issue is by no means related to disqualification or any actions with regard to the contest. It is merely a Java-related local technical issue.

How can i change SL and TP when the order accepted?

Hello,

there is again an error in the system.
i cant close positions and cant open new positions, it comes with error message.
1. I closed a position and it says: status Executing. And it wont let me close it again because it says: This is already under execution.
2. I opened an eurusd long. The system says it is executing, but it s not done. BUT IN THE COMPETITION WINDOW there is the trade with ERROR message instead of opened. The question is what is going to happen with it when the system gets healed, because these were market orders (instant execution)? Will it be opened at a proce when the system gets healed, or will it be cancelled?

Please kindly read the rules and the forum more carefully. The topic has already been discussed numerously. It is forbidden to modify SL and TP orders. A position may only be closed upon reaching the initially defined SL/TP or manually.

Good afternoon.

Explain, please, at my blog it is displayed the transaction on EUR/USD but with line of a condition "error" hangs. Whether I at present can make transactions on this pair

This reply refers to the post made by BK4ever regarding the same issue.

At about 7:00 GMT today a short-term issue was observed with DEMO contest accounts. It might have been expressed in some trades being rejected or not processed by the system. Consequently, some traders may have found an "Error" status next to these positions.

The issue was timely rectified and fixed. Please disregard this "Error" status. It has no effect on your current trading activity and does not imply any new limitations.

We apologize for the inconveniences it might have caused to you.