Dukascopy
 
 
Wiki JStore Search Login

Monthly Pivots Problem in J-forex
 Post subject: Monthly Pivots Problem in J-forex Post rating: 0   New post Posted: Mon 02 Jan, 2012, 09:46 

User rating: -
Hello Dukascopy Team,
Hello fellow traders,

First of all I wish you a "Happy New Successful Year, 2012 and Beyond!!...".

I cannot upload the Monthly Pivots from January on my platform. It shows the pivots from December.
Has anyone else that problem??

I cannot make an accurate Analysis without those pivots (Main Pivot Line, Resistences and Supports).
Dukascopy, please help me to fix the problem.

Thank You,
Doctortyby


 
 Post subject: Re: Monthly Pivots Problem in J-forex Post rating: 0   New post Posted: Tue 03 Jan, 2012, 10:17 
User avatar

User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
Greetings,

does the problem still persist? Everything appears to be working normally.


 
 Post subject: Re: Monthly Pivots Problem in J-forex Post rating: 0   New post Posted: Tue 03 Jan, 2012, 20:18 

User rating: -
Hello Dukascopy team,

The problem still persists on 4 Hours and 1 Hour charts. On daily charts Monthly Pivot shows normal values for this month , but on 4H and 1H it shows the values from last month.

On Weekly and Daily Pivots all goes well.

With regards,

Doctortyby


 
 Post subject: Re: Monthly Pivots Problem in J-forex Post rating: 0   New post Posted: Wed 04 Jan, 2012, 14:22 
User avatar

User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
Thank you for your report, the problem is under investigation.


 
 Post subject: Re: Monthly Pivots Problem in J-forex Post rating: 0   New post Posted: Fri 06 Jan, 2012, 20:34 

User rating: -
Dear Dukascopy Team,

Besides the Monthly pivot problem for the 1H and 4H charts, I have encountered another problem.

Pairs containing SGD do not show any data in the charts, on all time frames (except for USD/SGD which doesn't show data on 4 Hours chart). I am talking about AUD/SGD, EUR/SGD, SGD/JPY, CHF/SGD.

Has anyone else the same problem?

Thank You,
Doctortyby


 
 Post subject: Re: Monthly Pivots Problem in J-forex Post rating: 0   New post Posted: Wed 08 Feb, 2012, 01:26 

User rating: -
Greetings dear Dukascopy Team,

I appologize, but I found another Problem regarding the Monthly Pivots.
On the Daily Charts the Monthly Pivots are correct, but on 4 Hours, 1Hour and Smaller Time Frames the Monthly Pivots are showing wrong Values.

Please Help me with a solution, as I use these pivots in my trading plan.

Thank You for Understanding,
Doctortyby


 
 Post subject: Re: Monthly Pivots Problem in J-forex Post rating: 0   New post Posted: Fri 10 Feb, 2012, 14:05 

User rating: -
Problem Solved.
Thank You

Doctortyby


 

Jump to:  

  © 1998-2025 Dukascopy® Bank SA
On-line Currency forex trading with Swiss Forex Broker - ECN Forex Brokerage,
Managed Forex Accounts, introducing forex brokers, Currency Forex Data Feed and News
Currency Forex Trading Platform provided on-line by Dukascopy.com