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Sometimes old entry orders (and SLs and TPs) are not removed from charts after being triggered |
Isak
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Post subject: Sometimes old entry orders (and SLs and TPs) are not removed from charts after being triggered |
Post rating: 0
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Posted: Mon 04 Feb, 2013, 18:44
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User rating: 6
Joined: Thu 19 May, 2011, 11:14 Posts: 235 Location: South Africa,
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Sometimes it seems like the charts just forget to remove old pending orders (and SLs and TPs). So the old orders just stay there and accumulate, until I close the client and restart it (or close the charts and reopen them).
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Isak
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Post subject: Re: Sometimes old entry orders (and SLs and TPs) are not removed from charts after being triggered |
Post rating: 0
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Posted: Tue 05 Feb, 2013, 22:12
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User rating: 6
Joined: Thu 19 May, 2011, 11:14 Posts: 235 Location: South Africa,
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To clarify: Of course it is not the orders themselves that remain (and accumulate), just the lines that represent them graphically in the charts.
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Platform Support
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Post subject: Re: Sometimes old entry orders (and SLs and TPs) are not removed from charts after being triggered |
Post rating: 0
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Posted: Fri 08 Feb, 2013, 18:45
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JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23 Posts: 1054 Location: Geneva, Switzerland
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We have fixed a problem like this on the DEMO 2.23.6 and later. Could you please confirm that the problem is on DEMO as well?
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Isak
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Post subject: Re: Sometimes old entry orders (and SLs and TPs) are not removed from charts after being triggered |
Post rating: 0
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Posted: Mon 11 Feb, 2013, 08:55
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User rating: 6
Joined: Thu 19 May, 2011, 11:14 Posts: 235 Location: South Africa,
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I don't use the DEMO platform very often these days, but if I spot the problem again in any client I will report the version.
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Isak
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Post subject: Re: Sometimes old entry orders (and SLs and TPs) are not removed from charts after being triggered |
Post rating: 0
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Posted: Fri 15 Feb, 2013, 01:08
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User rating: 6
Joined: Thu 19 May, 2011, 11:14 Posts: 235 Location: South Africa,
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Spotted the bug just now on LIVE ver. 2.21.12 (API ver. 2.7.5.2)
Roughly how long does it usually take the LIVE version to catch up to where the DEMO version was?
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Platform Support
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Post subject: Re: Sometimes old entry orders (and SLs and TPs) are not removed from charts after being triggered |
Post rating: 0
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Posted: Mon 25 Feb, 2013, 17:28
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JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23 Posts: 1054 Location: Geneva, Switzerland
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Version 2.24 is released on LIVE. Please check if the problem still exists.
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