Dukascopy Support Board
http://www.dukascopy.com/swiss/english/forex/jforex/forum/

I can not close the limit orders on the global account
http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=85&t=57192
Page 1 of 1

Author:  ASLOG2002 [ Mon 04 Nov, 2019, 19:29 ]
Post subject:  I can not close the limit orders on the global account

When I try to close limit orders on a global account, the following message is issued
Quote:
16:51:22 Обработка ордера невозможна. Ошибка подтверждения. Invalid order
16:51:22 Order cancellation request #699997916 STOP LIMIT BUY 376,820,000 GBP/USD @ LIMIT 1.29480 IF ASK => 1.29440 EXPIRES: GTC had been sent at 2019-11-04 19:51:22 manually
16:51:22 CANCELLING: #699997916 STOP LIMIT BUY 376.82 mil. GBP/USD @ LIMIT 1.2948 IF ASK => 1.2944
16:51:13 Обработка ордера невозможна. Ошибка подтверждения. Invalid order
16:51:13 Order cancellation request #699997917 MIT BUY 376,820,000 GBP/USD @ LIMIT 1.28810 IF ASK <= 1.28770 EXPIRES: GTC had been sent at 2019-11-04 19:51:13 manually
16:51:13 CANCELLING: #699997917 MIT BUY 376.82 mil. GBP/USD @ LIMIT 1.2881 IF ASK <= 1.2877
16:45:53 Обработка ордера невозможна. Ошибка подтверждения. Invalid order
16:45:53 Order cancellation request #699941508 MIT BUY 71,000,000 GBP/USD @ LIMIT 1.27987 IF ASK <= 1.27967 EXPIRES: GTC had been sent at 2019-11-04 19:45:53 manually

What is the reason.

Author:  Platform Support [ Tue 05 Nov, 2019, 16:36 ]
Post subject:  Re: I can not close the limit orders on the global account

That was a server side problem on DEMO. It has beeen rectified.

  Page 1 of 1