Dukascopy
 
  
Wiki JStore Search Login

Post new topic Reply to topic    Pages: [ 1 ] Print view  
(!!!) LIVE - Invalid orders from 29-Dec-2017 -> 02-Jan-2018
mtnfx
 Post subject: (!!!) LIVE - Invalid orders from 29-Dec-2017 -> 02-Jan-2018 Post rating: 0   New post Posted: Wed 10 Jan, 2018, 16:59 

User rating: 18
Joined: Thu 20 Apr, 2017, 22:42
Posts: 165
Location: Russian Federation,
Hello,

I have few orders (i noticed 8) incorrectly handled by JForex3 platform.

Here is how one of them looks like in UI
Image

- order is "Closed", but "Close Time" is 1970
- when exporting orders using [this strategy] (this is the way i've noticed that problem)
- .... there is no information about filled 'close' orders for that position
- .... it shows - overwhelming profit (i'd love that to be truth :))
    pos#:        96021552 CLOSED
    Action:       <SELL> USD/ZAR
    Created:      2017-12-29 22:08:27.361
    Amount:       10 000
    Profit$:      9985.03 $
    Profit.:      124211.5 pips


This is how that position appears on WEB UI
Image

Image

- - -

How this can be fixed? Client-side order tracking gets really crapped because of that problem.


Attachments:
order-on-positions.png [5.29 KiB]
Downloaded 866 times
order-on-operations.png [4.92 KiB]
Downloaded 855 times
order-on-ui.png [6.59 KiB]
Downloaded 880 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
Illya
 Post subject: Re: (!!!) LIVE - Invalid orders from 29-Dec-2017 -> 02-Jan-2018 Post rating: 0   New post Posted: Thu 01 Feb, 2018, 10:44 
User avatar

User rating: 6
Joined: Wed 05 Mar, 2014, 12:00
Posts: 116
Location: Ukraine, Odessa
Same happened to me tonight. https://ibb.co/dPxu8m
 
JudgeDredd
 Post subject: Re: (!!!) LIVE - Invalid orders from 29-Dec-2017 -> 02-Jan-2018 Post rating: 0   New post Posted: Tue 26 Jun, 2018, 12:25 
User avatar

User rating: 0
Joined: Fri 19 Apr, 2013, 10:17
Posts: 31
Location: Ukraine, Kiev
Devs are notified.
 
Post new topic Reply to topic      Pages: [ 1 ]  
Display posts from previous:   Sort by    

Jump to:  

cron
  © 1998-2024 Dukascopy® Bank SA
On-line Currency forex trading with Swiss Forex Broker - ECN Forex Brokerage,
Managed Forex Accounts, introducing forex brokers, Currency Forex Data Feed and News
Currency Forex Trading Platform provided on-line by Dukascopy.com