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| Unable to launch the application http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=85&t=54071 |
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| Author: | Lecato [ Mon 06 Jun, 2016, 12:19 ] |
| Post subject: | Unable to launch the application |
I can't start the JForex. Java reinstalled... java cash cleared.. but application error is "Unable to launch the application". in details - "Error: class "org.apache.log4j.spi.RootLogger" does not match trust level of other classes in the same package" |
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| Author: | us_copiosus [ Wed 08 Jun, 2016, 09:11 ] |
| Post subject: | Re: Unable to launch the application |
ditto.......................... us_copiosus New Zealand |
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| Author: | API Support [ Thu 09 Jun, 2016, 15:29 ] |
| Post subject: | Re: Unable to launch the application |
Hello everyone, This issue is currently on investigation.The Only thing we know - it exists on java 1.8.0_40+ versions. To avoid this please follow the instructions: 1) Open Java Configuration (Start -> type "Configure Java") 2) On General Tab under Temporary Internet Files click on "Settings..." 3) Uncheck "Keep Temporary files on my computer." 4) OK Then, you have to add platform as exception site for Java. Here's how to do it: 1) In Java Configuration window open "Security" tab and click "Edit Site List..." 2) Add https://platform.dukascopy.com 3) OK -> OK Try to launch JForex one more time. Good luck and have a nice day |
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| Author: | us_copiosus [ Thu 09 Jun, 2016, 20:42 ] |
| Post subject: | Re: Unable to launch the application |
For Windows 10 users........................ From Windows Search, type in Java. In the search results, select Configure Java. The Java Control Panel will appear. Bob M p.s. update............followed instructions.....still can't load JForex What we get is left hand column of prices etc. but the remainder of the screen is blank with an upward and downward arrow  p.p.s. not sure why you say 1.8.0_40+ versions when release date for Update 40 was 31-12-2012 ????? |
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| Author: | API Support [ Fri 10 Jun, 2016, 07:59 ] |
| Post subject: | Re: Unable to launch the application |
This issue depends on java version. This does not happen with 1.8.0_40 or earlier versions of java. |
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| Author: | API Support [ Fri 10 Jun, 2016, 13:29 ] |
| Post subject: | Re: Unable to launch the application |
Update: We made test cases execution on different Windows OS versions: Test case: Quote: This issue is currently on investigation.The Only thing we know - it exists on java 1.8.0_40+ versions. To avoid this please follow the instructions: 1) Open Java Configuration (Start -> type "Configure Java") 2) On General Tab under Temporary Internet Files click on "Settings..." 3) Uncheck "Keep Temporary files on my computer." 4) OK Then, you have to add platform as exception site for Java. Here's how to do it: 1) In Java Configuration window open "Security" tab and click "Edit Site List..." 2) Add https://platform.dukascopy.com 3) OK -> OK Try to launch JForex one more time. OS Configurations: [*]Windows 7 Java version 1.8.0_77 STATUS: Test Completed (JForex executes with no errors) [*]Windows 10 Java version 1.8.0_91 STATUS: Test Completed (JForex executes with no errors) To sum up: this isn't our platform issue, this is Java 1.8 issue (Learn more: here) Good luck and have a nice day |
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| Author: | Platform Support [ Fri 17 Jun, 2016, 11:12 ] |
| Post subject: | Re: Unable to launch the application |
I would suggest you to install JForex rather than launch it through webstart, as installed JForex works on JRE 8u60 and has no such problems. Oracle is taking care of the problem: https://bugs.openjdk.java.net/browse/JDK-8156682 Unfortunately the issue is still not resolved. |
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