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Do you even care, Dukascopy?
 Post subject: Do you even care, Dukascopy? Post rating: 0   New post Posted: Tue 05 Jan, 2016, 10:40 
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Joined: Fri 17 Jan, 2014, 18:13
Posts: 71
Location: NetherlandsNetherlands
I recently posted an issue with charts that behave really strange. No reply from Dukascopy.

https://www.dukascopy.com/swiss/english ... 85&t=53463

I've got another one:

https://youtu.be/iskYIuV3Szc

PLEASE Duka: do something about this. Trading becomes very hard if charts do not show correct.


 
 Post subject: Re: Do you even care, Dukascopy? Post rating: 0   New post Posted: Tue 12 Jan, 2016, 17:50 
JForex Master
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Location: Geneva, Switzerland
This appears to be not easy to repeat. Could you tell us the steps which need to be taken (certain indicators added probably)? Or at least tell us your login and the date when this problem existed on your side (I guess it was at the 5th of Jan, according to the video)


 
 Post subject: Re: Do you even care, Dukascopy? Post rating: 0   New post Posted: Tue 12 Jan, 2016, 18:31 
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Location: NetherlandsNetherlands
I will try to reproduce the errors and post it here.


 
 Post subject: Re: Do you even care, Dukascopy? Post rating: 0   New post Posted: Mon 02 May, 2016, 15:05 
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Almost fixed with the latest version. Sometimes refresh is required, but chart appear now. Thanks.


 

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