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Different demo accounts, different quotes
 Post subject: Different demo accounts, different quotes Post rating: 0   New post Posted: Fri 05 Dec, 2014, 15:09 
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User rating: 21
Joined: Thu 19 May, 2011, 20:50
Posts: 413
Location: Germany, Munich
Dear support,

I have different demo accounts open. But the prices always differ significantly during high tick frequency.
Especially JForex 2.42.x DEMO versions seem delayed in the quotes or at least dramatically reduced in tick frequency.
This is new since your last update to 2.42.

Could you please change this back to the same quote frequency?

JForex 2.41.y DEMO accounts receive always the same quote prices and speed. It is way faster!
Don't stop the 2.41.x versions as 2.42.y are not working reliable!!

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 Post subject: Re: Different demo accounts, different quotes Post rating: 0   New post Posted: Mon 08 Dec, 2014, 08:23 
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Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
Hi!

Please report this in "Trading Platforms" forum (viewforum.php?f=85), API Support doesn't fix platform issues.


 
 Post subject: Re: Different demo accounts, different quotes Post rating: 0   New post Posted: Mon 08 Dec, 2014, 09:20 
JForex Master
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Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
You have faced these problems because of connection to server in Geneva from some far country most probably. This was the result of DEMO servers being partially switched to new transport.
Now that we have switched all servers, you should not be facing them anymore. Please provide your login to help us investigate it.


 
 Post subject: Re: Different demo accounts, different quotes Post rating: 0   New post Posted: Mon 08 Dec, 2014, 11:04 
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User rating: 21
Joined: Thu 19 May, 2011, 20:50
Posts: 413
Location: Germany, Munich
The country is Germany, the hoster is https://contabo.de/, dedicated server
Intel Core i7 (6 x 3,20 GHz), 5 x 10 Gbit/s LAN, ping to Ducascopy < 25 ms.

It must have been your work on the new server system.


 

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