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Renko charts not working in JForex - all day
 Post subject: Renko charts not working in JForex - all day Post rating: 0   New post Posted: Thu 16 Oct, 2014, 19:00 

User rating: 0
Joined: Fri 04 Apr, 2014, 16:35
Posts: 50
Location: Monaco, Monte-Carlo
Hi,

I just wanted to check if anyone else has been having trouble with not being able to use renko charts today (16th Oct)?
I have tried logging into JForex on 2 different machines on 2 completely different networks and am getting the same problem:

I load up a renko chart and all I get is the ever revolving circle of dots which eventually stops and I just get left with a blank screen. Doesn't matter what currency or renko period I pick.

I have tried:
Updating Java
emptying the JForex cache
Fully erasing all previous JForex files on both computers
Re-downloading JForex
Calling Dukascopy tech support to see if there's a problem (only to get nowhere with a very unhelpful and rude person who hung up on me mid sentence)

Any suggestions?

Thanks


 
 Post subject: Re: Renko charts not working in JForex - all day Post rating: 0   New post Posted: Sun 19 Oct, 2014, 10:13 
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User rating: 2
Joined: Wed 03 Sep, 2014, 09:11
Posts: 32
Location: GermanyGermany
Which Java Version???


 
 Post subject: Re: Renko charts not working in JForex - all day Post rating: 0   New post Posted: Mon 20 Oct, 2014, 08:26 

User rating: 0
Joined: Fri 04 Apr, 2014, 16:35
Posts: 50
Location: Monaco, Monte-Carlo
Solved the problem, completely uninstalled java and then re-installed the latest version and now it works.


 

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