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Objects sometimes not erased from the chart after remove of the indicator
 Post subject: Objects sometimes not erased from the chart after remove of the indicator Post rating: 0   New post Posted: Thu 26 Jun, 2014, 00:05 
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Hello,

My divergence indicator draws objects on the chart. Sometimes after remove of the indicator from the chart the objects not automatically erased from the chart.
Steps to repeat: attach the indicator on a chart, change timeframe of the chart 5-8 times, remove indicator from the chart.
What can we do to fix it?
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 Post subject: Re: Objects sometimes not erased from the chart after remove of the indicator Post rating: 0   New post Posted: Fri 27 Jun, 2014, 09:34 
JForex Master
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We will investigate this.


 
 Post subject: Re: Objects sometimes not erased from the chart after remove of the indicator Post rating: 0   New post Posted: Fri 27 Jun, 2014, 17:59 
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Platform Support wrote:
We will investigate this.


Thank you. Do you need the copy of the indicator to test?


 
 Post subject: Re: Objects sometimes not erased from the chart after remove of the indicator Post rating: 0   New post Posted: Mon 30 Jun, 2014, 08:08 
JForex Master
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Yes, please provide it.


 
 Post subject: Re: Objects sometimes not erased from the chart after remove of the indicator Post rating: 0   New post Posted: Mon 30 Jun, 2014, 17:48 
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Platform Support wrote:
Yes, please provide it.


The indicator is private property of my customer. How can I send private message to you?


 
 Post subject: Re: Objects sometimes not erased from the chart after remove of the indicator Post rating: 0   New post Posted: Wed 02 Jul, 2014, 07:52 
JForex Master
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[email protected]


 
 Post subject: Re: Objects sometimes not erased from the chart after remove of the indicator Post rating: 0   New post Posted: Thu 14 May, 2015, 15:03 
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So What is the resolution?


 

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