Hi,

I'm trying to download the following historical data using JForex (Dukascopy ver 2.33.3 / JForex API ver 2.9.7.1) on a DEMO account:

Date From: 2014-01-01
Date To: 2014-03-26
Format: CSV
Date Format: YYYY-MM-DD HH:MM:SS
Delimiter: "," (comma)
Data Type: Ticks
All Data
Instrument: EUR/USD

But when I press "Start", it finishes instantly without any error message, saying "Downloading finished", but in fact it doesn't download anything.
In the Java console, I see the following error message:

27.03.2014 00:10:02.265   SEVERE                      actions.c ] null
java.lang.NullPointerException
        at com.dukascopy.charts.data.datacache.ag.g(Unknown Source)
        at com.dukascopy.dds2.greed.actions.ExportHistoricalDataAction.setTimeZone(Unknown Source)
        at com.dukascopy.dds2.greed.actions.ExportHistoricalDataAction.BV(Unknown Source)
        at com.dukascopy.dds2.greed.actions.c.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
        at java.lang.Thread.run(Thread.java:744)

My operating system is Linux.

I really need to download historical data to test my strategy, so if there is anything I can do to help debug this issue, please let me know.

Thanks!

I have just tried doing the same thing in Windows 7, but it also doesn't work... In fact, I get the same error in Windows' Java Console as in Linux's.

Hi,

Show us the code that you try to use.

This has been fixed and will be released soon.

Fixed in 2.33.5. Released on LIVE and DEMO.

Yes, it seems to work now.

Thanks!