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hebasto
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| Post subject: Re: Ghost take profit order lines on the chart |
Post rating: 0
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Posted: Tue 18 Mar, 2014, 18:36
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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Is anyone from support here?
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hebasto
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| Post subject: Re: Ghost take profit order lines on the chart |
Post rating: 0
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Posted: Thu 15 May, 2014, 07:10
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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hebasto
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| Post subject: Re: Ghost take profit order lines on the chart |
Post rating: 0
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Posted: Thu 12 Jun, 2014, 21:20
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
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Platform 2.36.4
API 2.9.10.1
It seems that the issue has been resolved.
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SFXbernhard
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| Post subject: Re: Ghost take profit order lines on the chart |
Post rating: 1
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Posted: Wed 25 Jun, 2014, 10:09
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User rating: 21
Joined: Thu 19 May, 2011, 20:50
Posts: 413
Location: Germany, Munich
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It is not resolved! In JForex DEMO 2.37.1. See following chart. All long positions and orders are closed, but the TP and SL lines remain. They are flagged by the red arrows. 
| Attachments: |
Chart_EUR_JPY_5 Mins_snapshot.png [17.17 KiB]
Downloaded 513 times
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Platform Support
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| Post subject: Re: Ghost take profit order lines on the chart |
Post rating: 0
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Posted: Thu 26 Jun, 2014, 06:32
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| JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
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Do you know how the positions should be closed in order to repeat the problem?
Could it be that you closed them in other instance (mobile application or web platform)?
Did you use sleep mode on your computer? Could it be that it was in sleep mode at the moment of positions close?
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SFXbernhard
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| Post subject: Re: Ghost take profit order lines on the chart |
Post rating: 0
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Posted: Wed 02 Jul, 2014, 09:23
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User rating: 21
Joined: Thu 19 May, 2011, 20:50
Posts: 413
Location: Germany, Munich
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Hi Support, it was an issue of my customer. I asked him exactly your questions and this is what he answered: Quote: I started live trading and it is okay I do not have lines.
I think problem was in sleep mode at the moment of positions close.
Please think about implementing a kind of watch dog into JForex, which compares and corrects, if needed, the displayed positions and orders with them on your trading server. This watch dog could at least protect everybody from display bugs in an easy way. See also my comment in viewtopic.php?f=85&t=50685
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