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Bar calculation bug
hebasto
 Post subject: Bar calculation bug Post rating: 1   New post Posted: Thu 09 Jan, 2014, 16:46 
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Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
Some 1 minute bars on EUR/USD are not calculated today while all ticks are present in the platform cache.

Platform ver. 2.30.2

Image
Image


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File comment: ... while all ticks are present in the platform cache
Ticks.png [81.77 KiB]
Downloaded 265 times
File comment: Some bars are not calculated ...
1minBars.png [15 KiB]
Downloaded 249 times
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Platform Support
 Post subject: Re: Bar calculation bug Post rating: 0   New post Posted: Fri 10 Jan, 2014, 09:27 
JForex Master
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Location: Geneva, Switzerland
Historical 1 Minute candles are downloaded from server. New candles form from the incoming ticks. At the moment of the candle close, they are updated with the data from the server. This looks like the platform has lost connection for several minutes (or machine was in the sleep mode) and for some reason the candles were not updated on wake up. Opening the chart again or switching the periods should update them.
 
hebasto
 Post subject: Re: Bar calculation bug Post rating: 0   New post Posted: Fri 10 Jan, 2014, 11:23 
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User rating: 96
Joined: Mon 09 Sep, 2013, 07:09
Posts: 287
Location: Ukraine, SHostka
Platform Support wrote:
Historical 1 Minute candles are downloaded from server. New candles form from the incoming ticks. At the moment of the candle close, they are updated with the data from the server. This looks like the platform has lost connection for several minutes (or machine was in the sleep mode) and for some reason the candles were not updated on wake up. Opening the chart again or switching the periods should update them.
I knew that so I've made all your suggestions (i.e. opening the new chart on EUR/USD, switching the periods) at once the bug have been noticed.
Also I am sure that platform has not lost connection: there were no messages and I was working with platform.
 
Platform Support
 Post subject: Re: Bar calculation bug Post rating: 0   New post Posted: Mon 13 Jan, 2014, 17:15 
JForex Master
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Joined: Wed 16 Sep, 2009, 18:23
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Location: Geneva, Switzerland
We are investigating this
 
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