Look at this partial screenshot

It was taken from a live account running over 2013-12-25. The screenshot was taken today. There are some EUR/USD ticks somehow, you can see them in the chart, but the Order Entry area does not display them. As you can see, this screenshot was taken 2013-12-27 12:27:19 GMT, so there must be ticks.
This seems like a bug in the Live platform, I did not see it in the Demo platform. When I restart the Live platform it is working again.
Nevertheless this bug is very dangerous, because it makes manual trades impossible.
Please fix this.