Dukascopy
 
 
Wiki JStore Search Login

preferences window does not appear
 Post subject: preferences window does not appear Post rating: 0   New post Posted: Wed 26 Jun, 2013, 18:22 

User rating: 0
Joined: Wed 26 Jun, 2013, 18:18
Posts: 5
Hi all,

My problem is that in my portable pc the 'Preferences' popup window does not appear. I have no idea why. It is not hidden, as I try by moving the mouse over the windows bar and I can see the main window, market overview popup, charts, etc, but not the preferences.

Does anyone have an idea why this happens?

Thanks in advance.

PapaGonzalo


 
 Post subject: Re: preferences window does not appear Post rating: 0   New post Posted: Thu 27 Jun, 2013, 14:03 
JForex Master
User avatar

User rating:
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
Most probably the workspace you are using is not compatible with the current platform version. Please restore to our default workspace (File/Restore default) and rebuild yours.


 
 Post subject: Re: preferences window does not appear Post rating: 0   New post Posted: Tue 16 Jul, 2013, 07:27 

User rating: 0
Joined: Wed 26 Jun, 2013, 18:18
Posts: 5
Hi,

Sorry for the late replay. I don't understand the rationale of the solution, but it works.

Thanks a lot.

PapaGonzalo


 

Jump to:  

cron
  © 1998-2025 Dukascopy® Bank SA
On-line Currency forex trading with Swiss Forex Broker - ECN Forex Brokerage,
Managed Forex Accounts, introducing forex brokers, Currency Forex Data Feed and News
Currency Forex Trading Platform provided on-line by Dukascopy.com