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Only shows 10 second chart
FXDRhyme
 Post subject: Only shows 10 second chart Post rating: 0   New post Posted: Mon 30 Apr, 2012, 21:03 

User rating: 0
Joined: Mon 30 Apr, 2012, 21:00
Posts: 8
Location: GermanyGermany
Hello Dukascopy team, on my live account, only the tick - 10 second charts loads all the bars.
If i switch to 1 minute and higher, it shows nothing.
I downloaded the new jforex java file. i reconnected switched from standard mode to jforex mode...
restarted my computer...

What else should i do?
 
Platform Support
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Tue 01 May, 2012, 11:13 
JForex Master
User avatar

User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
Please try to do the following:
please locate the cache folder (Tools/Preferences/Advanced)
please Close the platform
please clean the Java cache (Start -> Settings -> Control Panel -> Java -> General -> Temporary Internet Files -> Settings -> Delete Files)
please delete the cache folder
please relaunch the platform from the website.
please Restore the default settings (File -> Restore Default)

Check now.

If the problem still exist, please enable the JAVA console:
Start -> Settings -> Control Panel -> Java -> Advanced -> Java console -> Show console

Launch the platform, open the Daily chart and have a look if there is some output in the console. If there is, please post it here.
 
FXDRhyme
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Tue 01 May, 2012, 12:41 

User rating: 0
Joined: Mon 30 Apr, 2012, 21:00
Posts: 8
Location: GermanyGermany
Detected from bootclasspath: C:\\Program Files\\Java\\jre7\\lib\deploy.jar
Could not launch from cache. Will try online mode. [Some of required resources are not cached.]
31.05.2012 13:39:02.109 INFO connect.c ] >> [https://www1.dukascopy.com/authorization/live/captcha]
31.05.2012 13:39:02.468 FINE connect.c ] << [X-CaptchaID : 1112230162]
31.05.2012 13:39:16.921 FINE component.LoginPanel ] Login request
31.05.2012 13:39:16.937 FINE component.LoginPanel ] Instance ID : c4e0a4bb-942f-4724-b6d9-4cac3224f2ab
31.05.2012 13:39:16.953 FINE actions.ConnectAction ] Authenticating ...
31.05.2012 13:39:16.953 FINE connect.c ] >> [https://www1.dukascopy.com/authorization/live/auth?typus=0&munus=api&appello=Krogstad89EU&specialis=C91379914DC7045ACEE8A945FA8193CD3636C695&versio=2.15.3.3&sermo=c4e0a4bb-942f-4724-b6d9-4cac3224f2ab&willPing=true&verbum_id=1112230162&sententia=2182]
31.05.2012 13:39:17.125 FINE connect.c ] << [l-ja-gva-92-159.dukascopy.com:[email protected]:[email protected]:[email protected]:10443@b35c0f724ca82ba6c75cf4ccbc2c936068dc1246c48003a57992ea0bd3034051]
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-usa-e-96-36-a.dukascopy.com/107.21.31.1:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-usa-e-96-36-a.dukascopy.com/107.21.31.1:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-usa-e-96-36-a.dukascopy.com/107.21.31.1:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443
31.05.2012 13:39:17.250 FINE connect.ak ] Initiating pinging connect to l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443
31.05.2012 13:39:17.281 FINE connect.ak ] Ping to [l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443] resulted in [31]ms
31.05.2012 13:39:17.281 FINE connect.ak ] Ping to [l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443] resulted in [31]ms
31.05.2012 13:39:17.281 FINE connect.ak ] Ping to [l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443] resulted in [31]ms
31.05.2012 13:39:17.359 FINE connect.ak ] Ping to [l-ja-usa-e-96-36-a.dukascopy.com/107.21.31.1:10443] resulted in [109]ms
31.05.2012 13:39:17.375 FINE connect.ak ] Ping to [l-ja-usa-e-96-36-a.dukascopy.com/107.21.31.1:10443] resulted in [125]ms
31.05.2012 13:39:17.375 FINE connect.ak ] Ping to [l-ja-usa-e-96-36-a.dukascopy.com/107.21.31.1:10443] resulted in [125]ms
31.05.2012 13:39:17.546 FINE connect.ak ] Ping to [l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443] resulted in [296]ms
31.05.2012 13:39:17.546 FINE connect.ak ] Ping to [l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443] resulted in [296]ms
31.05.2012 13:39:17.546 FINE connect.ak ] Ping to [l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443] resulted in [296]ms
31.05.2012 13:39:17.546 FINE connect.ak ] Ping to [l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443] resulted in [296]ms
31.05.2012 13:39:17.562 FINE connect.ak ] Ping to [l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443] resulted in [312]ms
31.05.2012 13:39:17.578 FINE connect.ak ] Ping to [l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443] resulted in [328]ms
31.05.2012 13:39:17.578 FINE connect.c ] Best api url [l-ja-gva-92-159.dukascopy.com:10443] with time [31]
31.05.2012 13:39:20.578 INFO connect.c ] >> [https://www1.dukascopy.com/authorization/live/auth?typus=0&munus=stngs&appello=Krogstad89EU&licentio=b35c0f724ca82ba6c75cf4ccbc2c936068dc1246c48003a57992ea0bd3034051&sermo=c4e0a4bb-942f-4724-b6d9-4cac3224f2ab&stngs=1]
31.05.2012 13:39:20.984 WARNING connect.c ] << [{wlabel.longLabel=Dukascopy Europe IBS AS, reports.url=/Reports, history.server.url=https://www.dukascopy.com/datafeed/, wlabel.phone=+371 67 399 000, menu.item.margin.level.calculator=/marketwatch/forexcalc/margin_level/, reports=portfolio_client,intraday_client,position_client,annual_report,trader_sll,self_traded_volume,activity_log,merge_log,trade_log,trader_sll_action_log,sms_notificator, jss.logserver.url=https://eu-live.dukascopy.com//jss-log/, tradelog_sfx.url=/aDDS/export/tradeLog.php, external_ip=93.130.132.198, wlabel.shortLabel=Dukascopy Europe, feed.commission.history=[], menu.item.forex.calculator=/marketwatch/forexcalc/forex_calculator/, loginId=11701, encryptionKey=AB030CAD64B9919B6696CD534E8AB9EA, platformManual.url=https://www.dukascopy.com/wiki/, menu.item.economic.calendar=/marketwatch/calendars/eccalendar/, additionalUserTypes=[], news.host.url=https://external.dukascopy.com, menu.item.report.issue=/about/issues/, news.source=api, menu.item.holidays.calendar=/marketwatch/calendars/NationalHolidaysCalendar/, services1.url=https://live-login.dukascopy.com, instruments=[USD/DKK, EUR/SEK, CAD/HKD, NZD/JPY, EUR/SGD, AUD/SGD, EUR/NOK, NZD/USD, CAD/JPY, EUR/GBP, EUR/NZD, AUD/NZD, CHF/JPY, XAG/USD, GBP/AUD, GBP/USD, NZD/CHF, AUD/JPY, USD/MXN, XAU/USD, EUR/USD, USD/HKD, AUD/USD, EUR/HKD, AUD/CAD, USD/CAD, USD/ZAR, EUR/JPY, USD/NOK, USD/SGD, AUD/CHF, GBP/CHF, USD/CHF, EUR/CHF, GBP/NZD, NZD/CAD, USD/JPY, GBP/CAD, CAD/CHF, HKD/JPY, EUR/CAD, GBP/JPY, EUR/DKK, EUR/AUD, CHF/SGD, USD/SEK], wlabel.url=www.dukascopy.eu, get.help.url=https://www.dukascopy.com/swiss/english/forex/jforex/forum/, userTypes=REGULAR,MANAGE_STOP_LIMIT,MINI_FX,, base.calendar.url=https://www.dukascopy.com/swiss/{0}, wlabel.foUrl=https://eu-live.dukascopy.com/, menu.item.interest.rates.calendar=/marketwatch/calendars/InterestRatesCalendar/, wlabel.logo=[B@366c9a50, menu.item.dayly.hl=/marketwatch/daily_hl_interbank/, client.mode=LIVE, brokerChat.url=https://www.dukascopy.com/chat/login.php?channel=1, platformFaq.url=https://www.dukascopy.com/swiss/english/forex/faq/}]
31.05.2012 13:39:28.296 SEVERE dataprovider.c ] [2577600000] Received candle has older time than pervious candle, ignoring
java.lang.Exception: [2577600000] Received candle has older time than pervious candle, ignoring
at com.dukascopy.charts.math.dataprovider.d.a(Unknown Source)
at com.dukascopy.charts.data.datacache.af.a(Unknown Source)
at com.dukascopy.charts.data.datacache.av.a(Unknown Source)
at com.dukascopy.charts.data.datacache.aw.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
31.05.2012 13:39:50.765 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/GBPUSD/2012/04/01/ASK_candles_min_1.bi5] was not found [https://www.dukascopy.com/datafeed/GBPUSD/2012/04/01/ASK_candles_min_1.bi5]
31.05.2012 13:40:14.593 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/USDCHF/2012/04/01/ASK_candles_min_1.bi5] was not found [https://www.dukascopy.com/datafeed/USDCHF/2012/04/01/ASK_candles_min_1.bi5]
 
Platform Support
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Tue 01 May, 2012, 15:52 
JForex Master
User avatar

User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
Please roll back JAVA 7 to JAVA 6 update 31 as we do not fully support JAVA 7 yet.
 
FXDRhyme
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Tue 01 May, 2012, 18:33 

User rating: 0
Joined: Mon 30 Apr, 2012, 21:00
Posts: 8
Location: GermanyGermany
.see below
 
FXDRhyme
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Tue 01 May, 2012, 18:37 

User rating: 0
Joined: Mon 30 Apr, 2012, 21:00
Posts: 8
Location: GermanyGermany
still problems...
 
FXDRhyme
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Tue 01 May, 2012, 19:10 

User rating: 0
Joined: Mon 30 Apr, 2012, 21:00
Posts: 8
Location: GermanyGermany
Java Web Start 1.6.0_31
Verwendung der JRE-Version 1.6.0_31-b05 Java HotSpot(TM) Client VM
Home-Verzeichnis des Benutzers = C:\Documents and Settings\Administrator
----------------------------------------------------
c: Konsole löschen
f: Objekte in Finalisierungswarteschlange finalisieren
g: Speicherbereinigung
h: Diese Hilfemeldung anzeigen
m: Speicherbelegung anzeigen
o: Protokollierung auslösen
p: Proxy-Konfiguration neu laden
q: Konsole ausblenden
r: Richtlinien-Konfiguration neu laden
s: System- und Bereitstellungseigenschaften ausgeben
t: Threadliste ausgeben
v: Thread-Stack ausgeben
0-5: Trace-Stufe auf <n> setzen
----------------------------------------------------
Could not launch from cache. Will try online mode. [Some of required resources are not cached.]
31.05.2012 20:07:15.453 INFO connect.c ] >> [https://www1.dukascopy.com/authorization/live/captcha]
31.05.2012 20:07:15.875 FINE connect.c ] << [X-CaptchaID : 432162878]
31.05.2012 20:07:38.062 FINE component.LoginPanel ] Login request
31.05.2012 20:07:38.062 FINE component.LoginPanel ] Instance ID : 95eb2fb4-88fe-402b-8b54-5995e740d4d0
31.05.2012 20:07:38.078 FINE actions.ConnectAction ] Authenticating ...
31.05.2012 20:07:38.078 FINE connect.c ] >> [https://www1.dukascopy.com/authorization/live/auth?typus=0&munus=api&appello=Krogstad89EU&specialis=9D79199DC3741719B0AB0D5B099D39E5E01A928B&versio=2.15.3.3&sermo=95eb2fb4-88fe-402b-8b54-5995e740d4d0&willPing=true&verbum_id=432162878&sententia=14783]
31.05.2012 20:07:38.281 FINE connect.c ] << [l-ja-gva-92-159.dukascopy.com:[email protected]:[email protected]:[email protected]:10443@6d7a1db6019b52d0ae1e66349d3bffd1783408ba019b3d51936faec48d5508a7]
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-usa-e-97-36-b.dukascopy.com/107.21.41.246:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-usa-e-97-36-b.dukascopy.com/107.21.41.246:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-usa-e-97-36-b.dukascopy.com/107.21.41.246:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443
31.05.2012 20:07:38.843 FINE connect.ak ] Initiating pinging connect to l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443
31.05.2012 20:07:38.875 FINE connect.ak ] Ping to [l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443] resulted in [32]ms
31.05.2012 20:07:38.875 FINE connect.ak ] Ping to [l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443] resulted in [32]ms
31.05.2012 20:07:38.875 FINE connect.ak ] Ping to [l-ja-gva-92-159.dukascopy.com/194.8.15.159:10443] resulted in [32]ms
31.05.2012 20:07:39.031 FINE connect.ak ] Ping to [l-ja-usa-e-97-36-b.dukascopy.com/107.21.41.246:10443] resulted in [188]ms
31.05.2012 20:07:39.046 FINE connect.ak ] Ping to [l-ja-usa-e-97-36-b.dukascopy.com/107.21.41.246:10443] resulted in [203]ms
31.05.2012 20:07:39.046 FINE connect.ak ] Ping to [l-ja-usa-e-97-36-b.dukascopy.com/107.21.41.246:10443] resulted in [203]ms
31.05.2012 20:07:39.125 FINE connect.ak ] Ping to [l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443] resulted in [282]ms
31.05.2012 20:07:39.125 FINE connect.ak ] Ping to [l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443] resulted in [282]ms
31.05.2012 20:07:39.140 FINE connect.ak ] Ping to [l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443] resulted in [297]ms
31.05.2012 20:07:39.156 FINE connect.ak ] Ping to [l-ja-sgn-36-a.dukascopy.com/46.51.219.209:10443] resulted in [313]ms
31.05.2012 20:07:39.156 FINE connect.ak ] Ping to [l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443] resulted in [313]ms
31.05.2012 20:07:39.156 FINE connect.ak ] Ping to [l-ja-jpn-36-a.dukascopy.com/54.249.1.191:10443] resulted in [313]ms
31.05.2012 20:07:39.156 FINE connect.c ] Best api url [l-ja-gva-92-159.dukascopy.com:10443] with time [32]
31.05.2012 20:07:43.671 INFO connect.c ] >> [https://www1.dukascopy.com/authorization/live/auth?typus=0&munus=stngs&appello=Krogstad89EU&licentio=6d7a1db6019b52d0ae1e66349d3bffd1783408ba019b3d51936faec48d5508a7&sermo=95eb2fb4-88fe-402b-8b54-5995e740d4d0&stngs=1]
31.05.2012 20:07:44.046 WARNING connect.c ] << [{wlabel.longLabel=Dukascopy Europe IBS AS, reports.url=/Reports, history.server.url=https://www.dukascopy.com/datafeed/, wlabel.phone=+371 67 399 000, menu.item.margin.level.calculator=/marketwatch/forexcalc/margin_level/, reports=portfolio_client,intraday_client,position_client,annual_report,trader_sll,self_traded_volume,activity_log,merge_log,trade_log,trader_sll_action_log,sms_notificator, jss.logserver.url=https://eu-live.dukascopy.com//jss-log/, tradelog_sfx.url=/aDDS/export/tradeLog.php, external_ip=93.130.132.198, wlabel.shortLabel=Dukascopy Europe, feed.commission.history=[], menu.item.forex.calculator=/marketwatch/forexcalc/forex_calculator/, loginId=11701, encryptionKey=AB030CAD64B9919B6696CD534E8AB9EA, platformManual.url=https://www.dukascopy.com/wiki/, menu.item.economic.calendar=/marketwatch/calendars/eccalendar/, additionalUserTypes=[], news.host.url=https://external.dukascopy.com, menu.item.report.issue=/about/issues/, news.source=api, menu.item.holidays.calendar=/marketwatch/calendars/NationalHolidaysCalendar/, services1.url=https://live-login.dukascopy.com, instruments=[USD/DKK, EUR/SEK, CAD/HKD, NZD/JPY, EUR/SGD, AUD/SGD, EUR/NOK, NZD/USD, CAD/JPY, EUR/GBP, EUR/NZD, AUD/NZD, CHF/JPY, XAG/USD, GBP/AUD, GBP/USD, NZD/CHF, AUD/JPY, USD/MXN, XAU/USD, EUR/USD, USD/HKD, AUD/USD, EUR/HKD, AUD/CAD, USD/CAD, USD/ZAR, EUR/JPY, USD/NOK, USD/SGD, AUD/CHF, GBP/CHF, USD/CHF, EUR/CHF, GBP/NZD, NZD/CAD, USD/JPY, GBP/CAD, CAD/CHF, HKD/JPY, EUR/CAD, GBP/JPY, EUR/DKK, EUR/AUD, CHF/SGD, USD/SEK], wlabel.url=www.dukascopy.eu, get.help.url=https://www.dukascopy.com/swiss/english/forex/jforex/forum/, userTypes=REGULAR,MANAGE_STOP_LIMIT,MINI_FX,, base.calendar.url=https://www.dukascopy.com/swiss/{0}, wlabel.foUrl=https://eu-live.dukascopy.com/, menu.item.interest.rates.calendar=/marketwatch/calendars/InterestRatesCalendar/, wlabel.logo=[B@1263db, menu.item.dayly.hl=/marketwatch/daily_hl_interbank/, client.mode=LIVE, brokerChat.url=https://www.dukascopy.com/chat/login.php?channel=1, platformFaq.url=https://www.dukascopy.com/swiss/english/forex/faq/}]
31.05.2012 20:08:15.078 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/04/BID_candles_min_1.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/04/BID_candles_min_1.bi5]
31.05.2012 20:08:15.109 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/04/BID_candles_min_1.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/04/BID_candles_min_1.bi5]
31.05.2012 20:08:15.109 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/06/22h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/06/22h_ticks.bi5]
31.05.2012 20:08:15.109 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/GBPUSD/2012/04/01/18h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/GBPUSD/2012/04/01/18h_ticks.bi5]
31.05.2012 20:08:15.109 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/USDCHF/2012/04/01/ASK_candles_min_1.bi5] was not found [https://www.dukascopy.com/datafeed/USDCHF/2012/04/01/ASK_candles_min_1.bi5]
31.05.2012 20:08:15.109 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/04/BID_candles_min_1.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/04/BID_candles_min_1.bi5]
31.05.2012 20:08:57.765 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 11:00:00 000], chunk to [2012.05.25 12:00:00 000]
31.05.2012 20:08:58.171 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 10:00:00 000], chunk to [2012.05.25 11:00:00 000]
31.05.2012 20:08:58.171 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 11:00:00 000], chunk to [2012.05.25 12:00:00 000]
31.05.2012 20:08:58.578 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 09:00:00 000], chunk to [2012.05.25 10:00:00 000]
31.05.2012 20:08:58.578 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 10:00:00 000], chunk to [2012.05.25 11:00:00 000]
31.05.2012 20:08:58.984 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 08:00:00 000], chunk to [2012.05.25 09:00:00 000]
31.05.2012 20:08:58.984 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 09:00:00 000], chunk to [2012.05.25 10:00:00 000]
31.05.2012 20:08:59.375 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 07:00:00 000], chunk to [2012.05.25 08:00:00 000]
31.05.2012 20:08:59.375 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 08:00:00 000], chunk to [2012.05.25 09:00:00 000]
31.05.2012 20:08:59.781 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 06:00:00 000], chunk to [2012.05.25 07:00:00 000]
31.05.2012 20:08:59.781 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 07:00:00 000], chunk to [2012.05.25 08:00:00 000]
31.05.2012 20:09:00.187 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 05:00:00 000], chunk to [2012.05.25 06:00:00 000]
31.05.2012 20:09:00.187 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 06:00:00 000], chunk to [2012.05.25 07:00:00 000]
31.05.2012 20:09:00.593 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 04:00:00 000], chunk to [2012.05.25 05:00:00 000]
31.05.2012 20:09:00.593 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 05:00:00 000], chunk to [2012.05.25 06:00:00 000]
31.05.2012 20:09:00.984 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 03:00:00 000], chunk to [2012.05.25 04:00:00 000]
31.05.2012 20:09:00.984 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 04:00:00 000], chunk to [2012.05.25 05:00:00 000]
31.05.2012 20:09:01.390 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 02:00:00 000], chunk to [2012.05.25 03:00:00 000]
31.05.2012 20:09:01.390 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 03:00:00 000], chunk to [2012.05.25 04:00:00 000]
31.05.2012 20:09:01.890 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 01:00:00 000], chunk to [2012.05.25 02:00:00 000]
31.05.2012 20:09:01.890 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 02:00:00 000], chunk to [2012.05.25 03:00:00 000]
31.05.2012 20:09:02.296 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 00:00:00 000], chunk to [2012.05.25 01:00:00 000]
31.05.2012 20:09:02.296 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 01:00:00 000], chunk to [2012.05.25 02:00:00 000]
31.05.2012 20:09:02.703 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.24 23:00:00 000], chunk to [2012.05.25 00:00:00 000]
31.05.2012 20:09:02.703 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.25 00:00:00 000], chunk to [2012.05.25 01:00:00 000]
31.05.2012 20:09:03.109 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.24 22:00:00 000], chunk to [2012.05.24 23:00:00 000]
31.05.2012 20:09:03.109 WARNING datacache.bz ] Some or all of the requested data was not found, instrument [EUR/USD], period [Ticks], side [null], chunk from [2012.05.24 23:00:00 000], chunk to [2012.05.25 00:00:00 000]
31.05.2012 20:09:24.093 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/21h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/21h_ticks.bi5]
31.05.2012 20:09:44.203 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/01/18h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/01/18h_ticks.bi5]
31.05.2012 20:09:44.203 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/01/18h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/01/18h_ticks.bi5]
31.05.2012 20:09:44.218 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/01/19h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/01/19h_ticks.bi5]
31.05.2012 20:09:45.390 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/22h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/22h_ticks.bi5]
31.05.2012 20:10:07.031 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/20h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/20h_ticks.bi5]
31.05.2012 20:10:28.500 WARNING datacache.t ] WARN: file [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/19h_ticks.bi5] was not found [https://www.dukascopy.com/datafeed/EURUSD/2012/04/24/19h_ticks.bi5]
 
FXDRhyme
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Thu 03 May, 2012, 07:12 

User rating: 0
Joined: Mon 30 Apr, 2012, 21:00
Posts: 8
Location: GermanyGermany
still waiting...
 
Platform Support
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Thu 03 May, 2012, 07:49 
JForex Master
User avatar

User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
It seems that you have set an incorrect local time on your machine: 31.05.2012 20:09:45.390
The problems occurs as our platform cannot find the historical price data for the future ;)

Please set the correct time.
 
FXDRhyme
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Wed 09 May, 2012, 10:00 

User rating: 0
Joined: Mon 30 Apr, 2012, 21:00
Posts: 8
Location: GermanyGermany
okay i fixed that, no warnings shows up so it should work. Chart is still loading and loading. i cannot clear the
java cache from the control panel because java doesnt show up anymore? Did i installed it wrong?
 
Platform Support
 Post subject: Re: Only shows 10 second chart Post rating: 0   New post Posted: Wed 09 May, 2012, 10:59 
JForex Master
User avatar

User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
Please reinstall the JAVA 6 version 32.

Locate the folder of JFOREX cache and delete the currency pair price data you are using.
 
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