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| Volume problem/bug on 2.15.3.2 LIVE |
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Cashbone
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| Post subject: Volume problem/bug on 2.15.3.2 LIVE |
Post rating: 0
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Posted: Sat 28 Apr, 2012, 14:47
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User rating: 3
Joined: Tue 17 May, 2011, 16:51
Posts: 38
Location: Sweden, Jonkoping
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Hi. There seems to be a problem with volume that draws in real-time, at least on some custom time-frames. First, here's what I did to identify the issue:
1.) Load workspace with 40 sec chart. Volume loaded from history looks normal.
2.) Let run for a while. New bars loaded in real-time seem to have only half the volume recorded. Take screenshot 1.
3.) Reload workspace. Take screenshot 2. Compare.
I have attached two screenshots that show this in action. The first shows a workspace that's been loaded for about 5 mins. The second shows what it looks like immediately after I've reloaded the workspace.
Note the bar marked with the cursor. Volume in the second image (after reloading workspace) is exactly double that of the first.
I also checked 30s, 45s and 1m. 30s and 45s had the same problem, but it didn't seem to occur on 1m, so maybe it's a problem only with custom time-frames.
(When I reload the workspace, most of the time it looks okay again, but sometimes weird things happen, like in the attached screenshots. I haven't confirmed, but visually it looks like bars from before the first workspace load are drawn with half volume (compared to true volume).)
This is a game-stopper for me. I scalp and I depend on volume and these time-frames to take trades.
| Attachments: |
1_chart40s.png [25.3 KiB]
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2_chart40s.png [24.29 KiB]
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on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
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Platform Support
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| Post subject: Re: Volume problem/bug on 2.15.3.2 LIVE |
Post rating: 0
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Posted: Mon 30 Apr, 2012, 09:16
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| JForex Master |  |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
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The bug is fixed in 2.16 version on the DEMO. Will be released on LIVE soon.
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Cashbone
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| Post subject: Re: Volume problem/bug on 2.15.3.2 LIVE |
Post rating: 0
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Posted: Wed 02 May, 2012, 12:19
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User rating: 3
Joined: Tue 17 May, 2011, 16:51
Posts: 38
Location: Sweden, Jonkoping
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Would you please take another look and tell me if this is really fixed in 2.16? It doesn't look fixed on the current demo.
Edit: I'm attaching screenshots from demo (2.16.2) to show what I'm seeing on my side. Same procedure as described in the opening post.
| Attachments: |
1_demo2-16-2.png [24.06 KiB]
Downloaded 460 times
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2_demo2-16-2.png [24.54 KiB]
Downloaded 511 times
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DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on
this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
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Platform Support
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| Post subject: Re: Volume problem/bug on 2.15.3.2 LIVE |
Post rating: 0
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Posted: Thu 03 May, 2012, 08:17
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| JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
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It is fixed. The problem you are facing is the following:
You are looking at DEMO data. Historical price and volume data is collected from the LIVE. When the DEMO chart is reloaded, the history is loaded from our server and DEMO data are changed to LIVE data in the history of the chart. This makes the volume look different. Try it on LIVE platform, when 2.16 is available on LIVE. There will be no difference. The only exception could be the loss of the ticks incoming into the platform (because of bad internet connection) - this would make the online volume data lower than the volume in the history on our server.
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Cashbone
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| Post subject: Re: Volume problem/bug on 2.15.3.2 LIVE |
Post rating: 0
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Posted: Thu 03 May, 2012, 11:01
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User rating: 3
Joined: Tue 17 May, 2011, 16:51
Posts: 38
Location: Sweden, Jonkoping
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