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[solved] USD/MXN 4 hour chart not working on contest platform
treeswing
 Post subject: [solved] USD/MXN 4 hour chart not working on contest platform Post rating: 0   New post Posted: Wed 25 Apr, 2012, 11:19 

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Joined: Sat 21 Apr, 2012, 00:02
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Hello

I can't get a H4 chart (all other timeframes work and the H4 works on all other instruments) for the Peso on the contest platform. I tried clearing the cache, launching from web link, redownloading the jnlp all on my Windows7 64 Ultimate desktop, aswell as my Linux notebook running Xubuntu 32. It works with my non-contest demo account though so I think it's an issue with the contest platform only.

Greetings

(Tried reporting this through the report an issue feature but the webform seems not to work for me.)
 
Victor
 Post subject: Re: USD/MXN 4 hour chart not working on contest platform Post rating: 0   New post Posted: Wed 25 Apr, 2012, 14:35 
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try changing offer side Bid to ASK and vice versa. It might work. I had similar problem in EUR/USD and u can see the answer from the support there.
viewtopic.php?f=85&t=47054
 
treeswing
 Post subject: Re: USD/MXN 4 hour chart not working on contest platform Post rating: 0   New post Posted: Thu 26 Apr, 2012, 07:09 

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Location: SwitzerlandSwitzerland
Same problem. I also tried deleting the cache folder manually. I tried opening both the bid and the ask side in two seperate charts once and gave up after 20 minutes. In contrary to your problem I don't see any candles but I will try to get an output from the JAVA Console.

(I already contacted support because my initial post wasn't showing up and I thought I was not allowed to post for some reason.)
 
treeswing
 Post subject: Re: USD/MXN 4 hour chart not working on contest platform Post rating: 0   New post Posted: Mon 30 Apr, 2012, 12:51 

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It works perfect with the new demo platform release 2.16.2 :D
 
Victor
 Post subject: Re: USD/MXN 4 hour chart not working on contest platform Post rating: 0   New post Posted: Mon 30 Apr, 2012, 14:10 
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Joined: Thu 19 May, 2011, 09:37
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treeswing wrote:
It works perfect with the new demo platform release 2.16.2 :D

Yes it works for me also. thanks to support team.
 
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