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jforex breakdown
 Post subject: jforex breakdown Post rating: 0   New post Posted: Tue 28 Feb, 2012, 04:01 

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Dear Sir/ Madam:
Greetings! My gratitudes to your follow-ups and warm helps of my previous issues. But with the upgrading of your platform, many issues occurred one by one to my inconveniences.

1. From twelve pm last night(27th), the jforex of dukascopy totally breakdown, can not log in, and it's still the same even after i anew the system, we can not continue our work at all.

2. The historical test of the seconds level now becomes extremely slow, i guess maybe the calculation method of the seconds level has been changed .

Please check and correct the issues for me. Thank you very much! I look forward to your kindly help.
Best wishes and regards,


 
 Post subject: Re: jforex breakdown Post rating: 0   New post Posted: Tue 28 Feb, 2012, 10:22 
JForex Master
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Posts: 1054
Location: Geneva, Switzerland
1. Please send us the JAVA console output to investigate the problem. If you see the "Unable to launch" window, click on Details>Exception and send us the log.
2. Not only the calculation of the HT has changed, but the historical data download method as well. Platform downloads only ticks, 1 minute, 1 hour, 1 day timeframes now. All the other are constructed based on these. So, if you test on 10 seconds timeframe, the data are build from ticks and interpolated then, which is slower than it was before, when 10 seconds timeframe was built on our server and downloaded. For the most precision we recommend using ticks and consider using the ticks filters.


 
 Post subject: Re: jforex breakdown Post rating: 0   New post Posted: Mon 05 Mar, 2012, 14:20 
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Location: Estonia, Tallinn
Same problem
Here is the output


Attachments:
output.txt [10.02 KiB]
Downloaded 302 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 
 Post subject: Re: jforex breakdown Post rating: 0   New post Posted: Mon 05 Mar, 2012, 15:42 
JForex Master
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Location: Geneva, Switzerland
This was a temporary problem. It is fixed now.


 
 Post subject: Re: jforex Login problem 2.14.27.2 version DEMO Post rating: 0   New post Posted: Mon 05 Mar, 2012, 16:08 
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Location: Estonia, Tallinn
I still have the same problem (jforex Login problem 2.14.27.2 version DEMO)

output is the same

Previous version worked fine


Attachments:
New Text Document.txt [8.61 KiB]
Downloaded 311 times
DISCLAIMER: Dukascopy Bank SA's waiver of responsability - Documents, data or information available on this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control on their content. Anyone accessing this webpage and downloading or otherwise making use of any document, data or information found on this webpage shall do it on his/her own risks without any recourse against Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from the use and/or reliance on any document, data or information found on this webpage.
 

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