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JFOREX-1548 During weekend all tabs are gone |
RoadRunner
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Post subject: JFOREX-1548 During weekend all tabs are gone |
Post rating: 0
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Posted: Sun 07 Mar, 2010, 18:54
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User rating: 3
Joined: Wed 18 May, 2011, 16:25 Posts: 331 Location: SwitzerlandSwitzerland
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Hi,
up to Saturday, MAR06, for a long time now it was no problem to logon to JForex demo-accounts during the weekends. Today, Sunday MAR07, however, logging in opens an empty platform with no currencies, stragegies and charts and all lower panes (messages, ...) gone. The menu Tools/"Historical Tester" is still checked, but no historical tester is showing after login.
Currencies, strategies and charts can get added to the workspace and the "historical tester" pane can be brought back by clicking "test" in the strategies' context menu, but I've found no way to bring back the other lower panes ("messages", etc.).
A re-login will again present you with an empty platform.
The behaviour occurs on different computers and also using different logins.
Best, RR.
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RoadRunner
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Post subject: Re: JF2.1.15 - weekend: all workspace elements and tabs gone |
Post rating: 0
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Posted: Mon 08 Mar, 2010, 08:02
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User rating: 3
Joined: Wed 18 May, 2011, 16:25 Posts: 331 Location: SwitzerlandSwitzerland
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now with the markets open again, JForex opens with the workspace elements and the "Historical Tester" tab, but the "Messages", "Orders", "Position Structure" and "Position Summary" tabs are still missing.
How can I make them showing up again?
Thanks, RR.
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RoadRunner
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Post subject: Re: JF2.1.15 - weekend: all workspace elements and tabs gone |
Post rating: 0
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Posted: Mon 08 Mar, 2010, 10:54
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User rating: 3
Joined: Wed 18 May, 2011, 16:25 Posts: 331 Location: SwitzerlandSwitzerland
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ok, deleting everything related to JForex in appdata\local\temp did restore all tabs including the message tab.
It remains open however why the tabs disappeared in the first step (on 3 different PCs and using different logins).
Best, RR.
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API Support
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Post subject: Re: JF2.1.15 - weekend: all workspace elements and tabs gone |
Post rating: 0
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Posted: Tue 09 Mar, 2010, 16:23
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17 Posts: 6139
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Thank you for your notice. We will investigate this problem.
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