(1) I noticed that a merged position and its components are displayed on the chart like this:

(2) After restarting the client it's like this:

(3) After restarting the client once more it's again like in (1).

(4) A bit later a new restart brings up the version seen in (2). Please look at the top of the image. You'll see also the ghost text already reported here: https://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=16&t=24672).

Kind regards,
Gotthardt

It is not a bug.
On the first picture, the platform displays the current state.
On the second picture, the platform does not yet receive a history information about the previously opened positions. The chart will be redrawn upon the information receipt.

Dear Support,

Thank you for your answer. It seems plausible what you say.
If the client does not receive the order history information for many minutes (it did not receive it for my full session time) it is still a problem. I'd expect the client to get all the information as I log in and not miss anything. Can you please make the client work like that?

Kind Regards,
Gotthardt

Dear Support,

today I made a little experiment to support my claims. Here it follows:

I logged in the client and performed some trades. At the end I merged my open positions into one and saw that the merged position is displayed correctly. See shapshot:


I shut down the client. After I logged in again and saw that the components of the merged position are not displayed:


I waited 5 hours and the components were still not there:


This behaviour is present at about 50% of the logins.

Please consider moving this topic back to the "open bugs" section.

KInd Regards,
Gotthardt