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JForex Demo platform not updating equity field |
FXjuxe
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Post subject: JForex Demo platform not updating equity field |
Post rating: 1
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Posted: Wed 11 Mar, 2015, 20:45
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User rating: 11
Joined: Tue 27 Mar, 2012, 17:47 Posts: 111 Location: GermanyGermany
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Hello Support,
I'm running the latest jforex demo platform (API 2.12.9 and platform 2.44.2). The equity field(lower left corner) information is no longer updated on a frequent base and stays on a fixed amount while positions are open. In former versions this field was updated all 10 seconds or so and now it is updated every 10 minutes. Please investigate.
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bigsteely101
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Post subject: Re: JForex Demo platform not updating equity field |
Post rating: 0
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Posted: Thu 12 Mar, 2015, 10:00
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User rating: 1
Joined: Wed 01 Feb, 2012, 14:55 Posts: 27 Location: CanadaCanada
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I too am having updating issues with my platform. The only parameter that is updating live for me is the "Profit/loss". The only way I can get all parameters to update is if I change modes "standard" to "Jforex" and then back to "standard". alternatively, I have to log out and then back in.
Please provide a solution as soon as possible.
I just opened (not yet funded) a live account last week and, to protect my assets, will therefore not transfer funds until I see that the platform is rock solid as would be expected.
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FXjuxe
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Post subject: Re: JForex Demo platform not updating equity field |
Post rating: 0
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Posted: Wed 18 Mar, 2015, 13:13
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User rating: 11
Joined: Tue 27 Mar, 2012, 17:47 Posts: 111 Location: GermanyGermany
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Hello Support,
could you already see the problem? It's very annoying not to see what the current equity is(and since it worked in older versions).
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Platform Support
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Post subject: Re: JForex Demo platform not updating equity field |
Post rating: 0
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Posted: Wed 18 Mar, 2015, 17:48
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JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23 Posts: 1049 Location: Geneva, Switzerland
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We are working on this issue.
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Platform Support
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Post subject: Re: JForex Demo platform not updating equity field |
Post rating: 0
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Posted: Mon 23 Mar, 2015, 14:34
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JForex Master | |
User rating: ∞
Joined: Wed 16 Sep, 2009, 18:23 Posts: 1049 Location: Geneva, Switzerland
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