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Pivot indicators do not function with range bars since this morning
 Post subject: Cannot add Pivot indicator to tick chart Post rating: 0   New post Posted: Wed 12 Sep, 2012, 19:57 

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Only a few weeks back I started getting an error message "18:53:11 Cannot enable indicator PIVOT: indicator does not support data type TICK_BAR" when I tried to add the Pivot indicator to a 70 tick chart. Any idea what the problem is? Perhaps an incompatibility with build 2.7.2? It worked flawless before.


 
 Post subject: Re: Cannot add Pivot indicator to tick chart Post rating: 0   New post Posted: Thu 13 Sep, 2012, 07:29 
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First of all it is not tick, rather a tick bar chart. This is a design restriction, because pivot indicator works only with time-period-aggregation and tick charts.


 
 Post subject: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Thu 13 Sep, 2012, 08:33 

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Good day support team

since this morning suddenly all my pivot indicators do not function with range bars.
There is a notification in Java konsole ;

13.09.2012 06:46:46.788 WARNING dataprovider.AbstractDataProvider ] Cannot enable indicator PIVOT: indicator does not support data type PRICE_RANGE_AGGREGATION[/b]

I have new java version already installed.
Match: Running JREInfo Version match: 1.7.0.07 == 1.7.0.07

maybe problem due to new java version?
urgent help appreciated
best RR


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Thu 13 Sep, 2012, 09:22 
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The pivot indicator works only with time-period-aggregation and tick charts.


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Thu 13 Sep, 2012, 09:39 

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This is not true.I have been using all pivot idicators from hourly to weekly with 4 pips range bars since more than a year.
Since this morning i opened my platform and I saw there were no pivot indicator on my template which i always use.
I saw in java konsole this notification first time ( i always check java konsole when i open my platform)
13.09.2012 07:48:13.287 WARNING dataprovider.AbstractDataProvider ] Cannot enable indicator PIVOT: indicator does not support data type PRICE_RANGE_AGGREGATION
so this is a definitly new failure maybe due to new java version.
please make a detailed investigation or ask other team members about it.
I used to trade only with this range bars and with pivots so i would like that it works again as it was until today.
thanks


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Fri 14 Sep, 2012, 15:17 
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We have removed a pivot indicator support for range bars it due to it did not make any sense.
The pivot indicator can work only with time-period-aggregation and tick charts.


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Sat 15 Sep, 2012, 18:24 

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Support,

It took a few posts to learn that you have implemented this "design restriction" only recently.

Is there a clever way to overcome this restriction, for example by having a tick bar chart which shows the Pivot points of a 1-minute chart, i. e. through a kind of overlay?


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Sun 16 Sep, 2012, 13:31 

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API Support wrote:
We have removed a pivot indicator support for range bars it due to it did not make any sense.
The pivot indicator can work only with time-period-aggregation and tick charts.


I dont know what you mean it did not make sense but pivot indicators show the same levels as on time-period-aggregation charts.I ask kindly if it is not a big issue for you please continue to support pivot for range bars.
thanks


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Thu 20 Sep, 2012, 09:34 

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I have the same problem and I would like that you continue to support pivot for range bars, too.
thank you.


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Mon 08 Oct, 2012, 03:37 

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Dear Support,

Please be so kind to reinstate this function and let us users decide whether or not to apply it.

Thanks!


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Fri 19 Oct, 2012, 13:44 

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Dear Support,

Or to make a custom pivot indicator with this function.
Would you be so kind?

Thanks.


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Mon 29 Oct, 2012, 12:10 

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I find it amazing that none of the support people bother to reply! I guess they have better things to do than answering questions from their clients.


 
 Post subject: Re: Pivot indicators do not function with range bars since this morning Post rating: 0   New post Posted: Mon 29 Oct, 2012, 12:52 
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The restriction has been lifted with JForex-API 2.7.3.


 

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