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Problem with logging in
pag24
 Post subject: Problem with logging in Post rating: 0   New post Posted: Sun 15 Jan, 2012, 12:14 

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Joined: Sat 19 Nov, 2011, 01:24
Posts: 23
Location: United Kingdom,
I have emailed support, but they have no responded, maybe because its the weekend not sure.

My demo account has stopped working, when I try and log in it says Authentication Failed. (Yes have tripled checked everything is correct)
So I opened up a new demo account and got a new login information yet the same problem is happening, been happening for the last 2 days now.
 
FXace
 Post subject: Re: Problem with logging in Post rating: 0   New post Posted: Sun 15 Jan, 2012, 19:21 
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Joined: Tue 05 Jul, 2011, 15:21
Posts: 28
Location: Switzerland,
Just wanted to add that same happens to me, permanent demo account working nicely since May reports "Incorrect username or password" since Saturday (14.01) noon. No changes to user name or password done since platform is being started from a batch file.
 
plskyline
 Post subject: Re: Problem with logging in Post rating: 0   New post Posted: Mon 16 Jan, 2012, 21:15 
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Joined: Fri 18 Nov, 2011, 16:19
Posts: 8
Location: NetherlandsNetherlands
Same problem here. Really frustrating when I have the historical data precached already and just want to test some code.
 
Platform Support
 Post subject: Re: Problem with logging in Post rating: 0   New post Posted: Tue 24 Jan, 2012, 16:27 
JForex Master
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Joined: Wed 16 Sep, 2009, 18:23
Posts: 1054
Location: Geneva, Switzerland
All of your cases need to be investigated separately. Please send your login details to the [email protected]
 
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