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Dukascopy Support Board does not accept files |
SFXbernhard
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Post subject: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Mon 04 May, 2020, 13:17
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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When I try to drag&drop a .png file here, I always get "Server error". Support, is your Dukascopy Support Board hdd full?
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Wed 20 May, 2020, 13:33
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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![Image](https://www.dukascopy.com/swiss/english/forex/jforex/forum/download/file.php?un=1&id=10226) ok, it works again. Thanks.
Attachments: |
logo.png [3.93 KiB]
Downloaded 1929 times
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Mon 25 May, 2020, 13:48
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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Dropping a file produces "Server error" again. Please have a look at it.
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Wed 27 May, 2020, 00:22
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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Still server error on my side. I tried * Firefox for Linux Mint 76.0 * Chromium Version 81.0.4044.122 (Official Build) Built on Ubuntu both running on LinuxMint 18.2 (64-bit)
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vadim_berezhnoj
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Mon 15 Jun, 2020, 15:38
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Visual JForex expert at Dukascopy | ![User avatar](https://www.dukascopy.com/imageserver/img/873577ff108d2548ea46be1cf76852ff/60_3/image.jpg) |
User rating: ∞
Joined: Mon 22 Apr, 2013, 11:30 Posts: 604 Location: UkraineUkraine
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First please check file format and size, and try uploading different files. There are limitations for that. If problem stays please send the request to [email protected], we will need to see console of the browser with the error. Kind Regards
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Tue 16 Jun, 2020, 08:57
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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I could manage to upload a small GIF file with 645 Bytes: ![Image](https://www.dukascopy.com/swiss/english/forex/jforex/forum/download/file.php?un=1&id=10230) But it does not accept another GIF with 52.7 KB. Why? Is this too big? Why does it say "Server error", not "File exceeds size limit" or something similar?
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Thu 25 Jun, 2020, 09:43
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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Please try larger files. It is really annoying because I cannot upload my files larger than roughly 20KB
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