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Dukascopy Support Board does not accept files |
SFXbernhard
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Post subject: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Mon 04 May, 2020, 13:17
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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When I try to drag&drop a .png file here, I always get "Server error". Support, is your Dukascopy Support Board hdd full?
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Wed 20 May, 2020, 13:33
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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ok, it works again. Thanks.
Attachments: |
logo.png [3.93 KiB]
Downloaded 2220 times
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this webpage may be posted by third parties without Dukascopy Bank SA being obliged to make any control
on their content. Anyone accessing this webpage and downloading or otherwise making use of any document,
data or information found on this webpage shall do it on his/her own risks without any recourse against
Dukascopy Bank SA in relation thereto or for any consequences arising to him/her or any third party from
the use and/or reliance on any document, data or information found on this webpage.
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Mon 25 May, 2020, 13:48
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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Dropping a file produces "Server error" again. Please have a look at it.
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Wed 27 May, 2020, 00:22
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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Still server error on my side. I tried * Firefox for Linux Mint 76.0 * Chromium Version 81.0.4044.122 (Official Build) Built on Ubuntu both running on LinuxMint 18.2 (64-bit)
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vadim_berezhnoj
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Mon 15 Jun, 2020, 15:38
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Visual JForex expert at Dukascopy | |
User rating: ∞
Joined: Mon 22 Apr, 2013, 11:30 Posts: 604 Location: UkraineUkraine
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First please check file format and size, and try uploading different files. There are limitations for that. If problem stays please send the request to [email protected], we will need to see console of the browser with the error. Kind Regards
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Tue 16 Jun, 2020, 08:57
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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I could manage to upload a small GIF file with 645 Bytes: But it does not accept another GIF with 52.7 KB. Why? Is this too big? Why does it say "Server error", not "File exceeds size limit" or something similar?
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SFXbernhard
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Post subject: Re: Dukascopy Support Board does not accept files |
Post rating: 0
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Posted: Thu 25 Jun, 2020, 09:43
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User rating: 21
Joined: Thu 19 May, 2011, 20:50 Posts: 413 Location: Germany, Munich
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Please try larger files. It is really annoying because I cannot upload my files larger than roughly 20KB
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