| Dukascopy Support Board http://www.dukascopy.com/swiss/english/forex/jforex/forum/ |
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| Platform Support's respons time is a joke. http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=77&t=49709 |
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| Author: | tcsabina [ Thu 01 Aug, 2013, 09:31 ] |
| Post subject: | Platform Support's respons time is a joke. |
Dear Community, Today I am going to write an email to [email protected], complaining about Platform Support's response times here in this forum. I am totally dissatisfied with the fact that we have to wait for weeks for a single reply. I don't know about the average response time of Visual Support, but I cannot say a bad word about API Support. They are just the best (in response time and in overall everything). So there is a good example what Platform Support should follow... I you feel also that this must be changed, please make your voice heard by contacting Dukascopy on every possible front. Thank you for the co-operation. |
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| Author: | CommunitySupport [ Fri 09 Aug, 2013, 20:23 ] |
| Post subject: | Re: Platform Support's respons time is a joke. |
If You would like to have fast response, please, write to [email protected] or contact with support via chat. Forum is the last place where support guys are looking for question and requests. Forum is a place where users meet each other and discuss something. If You want to ask support, just use right tool. |
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