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| Logging onto this Support Forum needs improvement (FIXED) |
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hyperscalper
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| Post subject: Logging onto this Support Forum needs improvement (FIXED) |
Post rating: 0
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Posted: Mon 25 Mar, 2013, 21:50
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User rating: 98
Joined: Mon 23 Jul, 2012, 02:02
Posts: 656
Location: United States, Durham, NC
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I use Chrome on Windows 7. For many months, I have experienced faulty login dialog response from this support forum.
I doubt that I'm the only one who has these issues. It's so bad, I just do the workaround of refreshing the browser, and don't bother to complain. Well, here's my complaint, hoping someone else might have the same issues and the login can be improved.
I won't bother making a video (yet) of what happens, but basically, the following occur frequently:
1) Failure of the login dialog to populate with the prompts
2) Failure of the dialog to disappear and show me logged in...
3) ...making it necessary for me to refresh the browser and "Look, I'm actually logged in !"
4) Sometimes the login dialog won't appear at all.
Now I run a reasonably "tight ship" with a highly tuned and up to date system, mostly.
I can't believe I am the only one who experiences CONSTANT problems with the login dialog on this forum. It just doesn't make much sense.
So, in summary, yes, I can log in alright, but the dialog malfunctions, almost EVERY time.
Behind the scenes I know that I am logged in, and the "cookie" is set. So I just have to refresh the browser and I see that I am logged in.
But that ain't how it should work, so DOES ANYBODY ELSE have the same issues?
HyperScalper
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tcsabina
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| Post subject: Re: Logging onto this Support Forum needs improvement |
Post rating: 0
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Posted: Tue 26 Mar, 2013, 15:09
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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What I have (with FireFox): When I try to login, and click the Login button on the toolbar (next to Search), the login window pops up. I type my credentials, hit Enter and after a couple of seconds the filled text disappears. I close then the login window (with the X in to top right corner) as nothing is happening, hit an F5, and voilà, I am logged in  . There is, indeed an issue.
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Contest Support
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| Post subject: Re: Logging onto this Support Forum needs improvement |
Post rating: 0
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Posted: Tue 26 Mar, 2013, 15:31
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User rating: 8
Joined: Wed 21 Apr, 2010, 10:42
Posts: 1167
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Thank you for reporting this issue in such detail. It has been confirmed and is now being fixed. Sorry for any inconvenience.
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hyperscalper
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| Post subject: Re: Logging onto this Support Forum needs improvement |
Post rating: 0
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Posted: Tue 26 Mar, 2013, 19:58
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User rating: 98
Joined: Mon 23 Jul, 2012, 02:02
Posts: 656
Location: United States, Durham, NC
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It's not just my imagination, I hope. I just got a "clean" login !! It seems improved already Thanks !! HyperScalper
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tcsabina
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| Post subject: Re: Logging onto this Support Forum needs improvement |
Post rating: 0
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Posted: Wed 27 Mar, 2013, 15:17
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User rating: 164
Joined: Mon 08 Oct, 2012, 10:35
Posts: 676
Location: NetherlandsNetherlands
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Quote: It's not just my imagination, I hope. No it is not
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