Hello
I contacted the support to understand why my strategy is to stop without inervention me, I had an answer I did not understand, I want your help to reactivate my strategy in the contest stategy JForex contest and avoid such problems in the future, the details you find in the following messages with support:
"Dear Vagram
Thank you for answering
I expected to know the problem since Monday
Can I please know why my strategy was Stope 07/14/2012, knowing that it was in your server and its worked fine and I have not touched or changed?!
Please also look at the attachments , what does this means ?
(images 2 and 3 are taken as 07/17/2012, the mage is taking today)
finally Finally my strategy 'Str1cdlsv1' (stays out of the competition or is it that it is permitted to restart (no version change)?
Cordially
--- On Thu, 7/19/12, Dukascopy Support Team <
[email protected]> wrote:
From: Dukascopy Support Team <
[email protected]>
Subject: [#EZP-592660]: urgent need help
To:
[email protected] Date: Thursday, July 19, 2012, 7:06 AM
Dear Nacer,
Please check the strategy logs of your account.
INFO
14.07.2012 13:37:17 Stopping "Str1cdlsv1" strategy at 2012-07-14 13:37:17.527 GMT on the local computer
INFO
14.07.2012 13:37:17 Strategy "Str1cdlsv1.java" is terminated by Max overload period exceeded : 60 seconds
As you can see, the strategy was terminated because of overload.
Regards,
Vagram
Ticket History
===================
nacer Kessir (Client) Posted On: 17 Jul 2012 9:29 PM
===============================================================
hello
Please look at the attachments and help me to solve my problem,
my strategy worked well, there's no requirement for the stop but with
the opening of the market it is not functional, I lose my time and
chance ,
I want your help to solve this problem.
cordially
Dear Nacer,
We can confirm that your strategy is currently running on the JForex remote server.
Regards,
Support
Ticket History
===================
nacer Kessir (Client) Posted On: 02 Jul 2012 7:13 AM
===============================================================
Hello
why
my strategy is Not running knowing that I have already compiled a demo
account on remot run and it work very good. is that I lose my chance to
upload new version during the month? I want to solve this problem
quickly to avoid losing much time and advantage over other candidates
my strategy is: Str1cdlsv1
Nacerdz
cordialy
Ticket Details
===================
Ticket ID: EDQ-27049
attachments_2012_07_17.zip (367.69 KB)
Ticket Details
===================
Ticket ID: EZP-592660
"
