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Sometimes get com.dukascopy.charts.data.datacache.DataCacheE
AxonSoftware
 Post subject: Sometimes get com.dukascopy.charts.data.datacache.DataCacheE Post rating: 0   New post Posted: Tue 17 Jan, 2012, 00:29 

User rating: 0
Joined: Thu 19 May, 2011, 16:00
Posts: 37
Location: UkraineUkraine
Hello!

Time to time we start getting com.dukascopy.charts.data.datacache.DataCacheException exception:

com.dukascopy.api.JFException: com.dukascopy.charts.data.datacache.DataCacheException: Failed to load in-progress candle data in timeout period


I was trying to get last closed 10 Min EUR/USD bar.
 
yoursong
 Post subject: Re: Sometimes get com.dukascopy.charts.data.datacache.DataCa Post rating: 0   New post Posted: Tue 17 Jan, 2012, 02:42 

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Joined: Fri 19 Aug, 2011, 20:29
Posts: 45
Location: Germany,
It seems that both demo/live history services are down again. No charts are updating either.

The same old cache exception on all TFs with the API.
 
API Support
 Post subject: Re: Sometimes get com.dukascopy.charts.data.datacache.DataCa Post rating: 0   New post Posted: Tue 17 Jan, 2012, 08:31 
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Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
We are working on it now. The problem is being issued because of overload of the Historical server.
It has to be fixed as soon as possible.
 
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