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| Error on closing a position |
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[Frank]
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| Post subject: Error on closing a position |
Post rating: 0
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Posted: Thu 04 Nov, 2010, 17:17
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User rating: 0
Joined: Thu 02 Sep, 2010, 05:01
Posts: 49
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Hi Support, I'm testing a strategy with demo account. The strategy opens a position then when it tries to close the position it receives the following message: 2010-11-04 16:04:46 Position #190915EUR/USD order close REJECTED, REASON: can't send request to fully close order more than once in a second
2010-11-04 16:04:46 com.dukascopy.api.JFException: Cannot close orders on global accounts. Please open opposite order instead and doesn't close the position, could you explain it ? Best regards, Frank
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[Frank]
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| Post subject: Re: Error on closing a position |
Post rating: 0
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Posted: Thu 04 Nov, 2010, 17:33
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User rating: 0
Joined: Thu 02 Sep, 2010, 05:01
Posts: 49
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Frank wrote: Hi Support, I'm testing a strategy with demo account. The strategy opens a position then when it tries to close the position it receives the following message: 2010-11-04 16:04:46 Position #190915EUR/USD order close REJECTED, REASON: can't send request to fully close order more than once in a second
2010-11-04 16:04:46 com.dukascopy.api.JFException: Cannot close orders on global accounts. Please open opposite order instead and doesn't close the position, could you explain it ? Best regards, Frank I corrected the code and now the strategy receives only the message: 2010-11-04 16:04:46 com.dukascopy.api.JFException: Cannot close orders on global accounts. Please open opposite order instead [/code] and doesn't close the position, could you explain it ?
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API Support
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| Post subject: Re: Error on closing a position |
Post rating: 0
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Posted: Thu 25 Nov, 2010, 10:26
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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Hi,
If you use global account, please open opposite position with the same amount to close the position.
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[Frank]
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| Post subject: Re: Error on closing a position |
Post rating: 0
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Posted: Thu 25 Nov, 2010, 11:12
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User rating: 0
Joined: Thu 02 Sep, 2010, 05:01
Posts: 49
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Support wrote: Hi,
If you use global account, please open opposite position with the same amount to close the position. Hi, for testing the strategy I'm using a demo account, what does mean "global account" ? Best regards, Frank
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[Frank]
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| Post subject: Re: Error on closing a position |
Post rating: 0
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Posted: Thu 25 Nov, 2010, 13:14
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User rating: 0
Joined: Thu 02 Sep, 2010, 05:01
Posts: 49
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Support wrote: Hi,
If you use global account, please open opposite position with the same amount to close the position. Hi, for testing the strategy I'm using a demo account, what does mean "global account" ? To close a Long position I even tried to open an opposite Sell position, but the server doesn't close the first Long position and open a new Short position. Best regards, Frank
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API Support
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| Post subject: Re: Error on closing a position |
Post rating: 0
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Posted: Fri 26 Nov, 2010, 09:28
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User rating: ∞
Joined: Fri 31 Aug, 2007, 09:17
Posts: 6139
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