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| Demo platform problem. Used for trader contest (URGENT URGENT URGENT) |
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Nicolas3
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| Post subject: Demo platform problem. Used for trader contest (URGENT URGENT URGENT) |
Post rating: 0
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Posted: Mon 11 Apr, 2016, 12:17
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User rating: 0
Joined: Mon 11 Apr, 2016, 12:11
Posts: 1
Location: France, Alençon
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Hi,
I've found out this morning that I have a USDJPY trade held since last friday, that I can't close nor modify. I can't edit stop loss or take profit and worst than that, I can't even put a stop loss or take profit. The initial sl and tp have disappeared. I phoned the info of Dukascopy, the guy said it's strange indeed but could not solve the issue.
Does someone has an idea? the same problem? a trade without tp or sl loss should be impossible while doing the trader contest, well here I am... if this trade goes wrong it will blow my account away.
thanx for your help
Nick
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RoyalFlush
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| Post subject: Re: Demo platform problem. Used for trader contest (URGENT URGENT URGENT) |
Post rating: 0
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Posted: Mon 11 Apr, 2016, 14:10
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User rating: 12
Joined: Mon 27 May, 2013, 21:27
Posts: 0
Location: Switzerland, Geneva
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Greetings,
please try to close the position manually now, the problem was solved.
We wish you good luck and successful trades. Sorry for caused inconvenience.
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