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Demo platform problem. Used for trader contest (URGENT URGENT URGENT)
http://www.dukascopy.com/swiss/english/forex/jforex/forum/viewtopic.php?f=48&t=53881
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Author:  Nicolas3 [ Mon 11 Apr, 2016, 12:17 ]
Post subject:  Demo platform problem. Used for trader contest (URGENT URGENT URGENT)

Hi,
I've found out this morning that I have a USDJPY trade held since last friday, that I can't close nor modify. I can't edit stop loss or take profit and worst than that, I can't even put a stop loss or take profit. The initial sl and tp have disappeared. I phoned the info of Dukascopy, the guy said it's strange indeed but could not solve the issue.

Does someone has an idea? the same problem? a trade without tp or sl loss should be impossible while doing the trader contest, well here I am... if this trade goes wrong it will blow my account away.


thanx for your help


Nick

Author:  RoyalFlush [ Mon 11 Apr, 2016, 14:10 ]
Post subject:  Re: Demo platform problem. Used for trader contest (URGENT URGENT URGENT)

Greetings,

please try to close the position manually now, the problem was solved.

We wish you good luck and successful trades. Sorry for caused inconvenience.

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